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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
515 Reviews

515 Reviews of Buick GMC Brooksville - Service Center

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June 01, 2024

Always friendly. Denise our go to person in sales is always very helpful and knowledgeable for assisting not only in sales but repair info also. Always get appointmen More

by Milhollenll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE LACICH
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I received excellent customer service and care while I wad there for service! I would highly recommend! More

by shonpearson1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Toney is a great service advisor he got me in for a oil change and got it done More

by M_WILLIAMS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DIANNE MILLER
May 31, 2024

collision center was clean and professional . did a great job on paint color match and application More

by csaunders16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brian
May 31, 2024

They do good work and back their work with good service. Reliable and very friendly. More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Dona is Good service manager she is helpful has a good communications with the customer More

by Amal chleil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Sales and service people were friendly and help full. Contacting them was an easy thing to do😊 More

by CWID9388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal & denise
May 30, 2024

Have worked with dealership for 3 years before changing to new dealer Not happy so far with new people More

by deesdennis65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. The overwhelming majority of our team are the same people from prior ownership. If you have a specific concern, please reach out so that we can resolve the matter. Providing exceptional service to our loyal customers is our top priority. We are always looking for ways to improve the level of service we provide, but we can't do that if we don't know where we failed you. Please feel free to email me at jstals@bgbrooksville.com or call us at 352-796-3553. Sincerely, Jennifer Stals, General Manager.

May 30, 2024

Very professional and timely. Love my buick and highly recommend having it serviced at the dealer More

by cmwalter1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Very courteous very knowledgeable very businesslike. With his dealership personnel simple question you ask a question and you’re given an answer. More

by WILLILamlwasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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