Buick GMC Brooksville - Service Center

Donna Corlew has always been a very professional and knowledgeable service rep for me. She once diagnosed a problem I was having where I could not gain access to my car. It was because the key fob for knowledgeable service rep for me. She once diagnosed a problem I was having where I could not gain access to my car. It was because the key fob for my gym access was interfering with my car's key fob. No one else at this dealership or elsewhere could figure out that problem. I value that kind of knowledge. On this visit, everything went well until I left the dealership after having routine maintenance...oil change, tires rotated, etc. They said I needed a new air filter for the engine, so I approved it. When I left the dealership, I only made it a short distance and one stop before I noticed there was still a noise coming from the engine after I stopped, turned the car off, and exited the vehicle. Then I noticed the Service Engine light came on. I immediately went back to the dealership. It was Donna who figured out the problem, and it did not take long. The technician had failed to plug in the new air filter for the engine! Mistakes can happen . . . People can get distracted. The noise was the fan running nonstop trying to cool the engine. Crazy! Anyway, Donna diagnosed and fixed the problem in short order. I was back out on the road within 15 minutes, and have not had any problems since. More

The dealership is very friendly to serve your needs. The waiting ares is very clean and pleasant to be in. The waiting ares is very clean and pleasant to be in. More

Donna is fine. Dealership bad 2 1/2 hours for oil change is bad bad Dealership bad 2 1/2 hours for oil change is bad bad More

Service was good. Service was good service was good. Service was goog nice job service department Service was good service was good. Service was goog nice job service department More

The dealership took my car without an appointment. The time it took to find and fix the problem was shorter than expected. I was pleased with my service. The time it took to find and fix the problem was shorter than expected. I was pleased with my service. More

Reliable service department, can always get an appointment when I need one. Very nice waiting room. appointment when I need one. Very nice waiting room. More

Tony took care of scheduling,got my car in for service and back to me in a timely manner,no worries,Tony is to thank and back to me in a timely manner,no worries,Tony is to thank More

It starts with Donnie Pelham the service writer. He kept me informed ordered the part. Let me know when it came in scheduled it for my convenience and it’s just an all-around great employee. He kept me informed ordered the part. Let me know when it came in scheduled it for my convenience and it’s just an all-around great employee. More

Very clean and professional looking. Staff was very courteous. Took care of my problem quickly. Staff was very courteous. Took care of my problem quickly. More

Awesome staff and clean I own a Mustang and Tundra and go there fir oil change and tire rotation there fir oil change and tire rotation More