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Buick GMC Brooksville - Service Center
Brooksville, FL
516 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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516 Reviews of Buick GMC Brooksville - Service Center
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June 18, 2024
This is the absolute worst dealership for collision that I have ever dealt with in my 52 years in life nothing but liars I've never taken my vehicle to a place that was so dishonest when you lie to your cus I have ever dealt with in my 52 years in life nothing but liars I've never taken my vehicle to a place that was so dishonest when you lie to your customers straight to their face and tell them your car was put on a hoist and in fact I have proof my car was never moved and put on a hoist because I had a rebuilt title and this dealership refused to touch my car yeah I will never have anything to do with this place I'm also leaving the reviews on Facebook Instagram and Twitter what a horrible liar's they are My corset in a parking lot there for a week not one phone call I was told I would have a call that week about my car what was wrong The car sat there The tow truck driver stated The car never left the spotty dropped it off The manager at this location LIED right to my face In the whole world needs to know how dishonest they are so others don't trust them and fall for the same crap that I fell for believing they would be truthful and fix it if they're willing to lie on this level they lie on any level fixing a vehicle More
by Smcdtm
Verified CustomerEmployees Worked With
COLLISION
June 18, 2024
Probably never going back. l explain ed to Josiha my reasons.And l called Tom to vent to him,l never recieved my call back.17 yrs as a customer ! l explain ed to Josiha my reasons.And l called Tom to vent to him,l never recieved my call back.17 yrs as a customer ! More
by sallypetriecp
June 18, 2024
The service provided was excellent. The work needed was completed in a timely manner. I rate the visit sweet. The work needed was completed in a timely manner. I rate the visit sweet. More
by ABOAGYEERICA
Employees Worked With
June 17, 2024
This dealership has always been an ex sample of perfection and quality. All the staff there are pleasant and friendly. My agent Josiah, has been remarkable with follow ups and matters of conve perfection and quality. All the staff there are pleasant and friendly. My agent Josiah, has been remarkable with follow ups and matters of convenience. I love my Cascada and now I am in love with my dealership. Linda S. More
by LADYA6996
June 17, 2024
Well I was taking care of right away, and didn't have to wait long. Waiting room was clean and quite. Very nice wait long. Waiting room was clean and quite. Very nice More
by HILLYTILLY95
Employees Worked With
June 16, 2024
Donna always goes above and beyond helping and remembers who you are. That goes a long way in creating a customer family that stays with the dealership. And, she keeps you up to date of the process which is who you are. That goes a long way in creating a customer family that stays with the dealership. And, she keeps you up to date of the process which is very important More
by HARLEY03
Employees Worked With
June 16, 2024
This service department is easy to schedule online and perform timely and quality work. The service advisors are knowledgeable and professional and work as a team. perform timely and quality work. The service advisors are knowledgeable and professional and work as a team. More
by JIMCUTILLO
June 15, 2024
I have been a customer at Rick Mathews for over 25+ years and purchased most of my vehicles with a service plan, service has always been excellent, my vehicles were always well maintained. Thanks to everyone and purchased most of my vehicles with a service plan, service has always been excellent, my vehicles were always well maintained. Thanks to everyone involved at Rick Mathews. More
by rtardieu
June 15, 2024
Everything went fine. It’s always a good experience when I go there. Everyone is great It’s always a good experience when I go there. Everyone is great More
by DHOLE578
June 15, 2024
Very friendly staff. They took care of my car right I pulled in. Awesome guys!! They took care of my car right I pulled in. Awesome guys!! More
by LJUCO1965
