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Buick GMC Brooksville - Service Center
Brooksville, FL
516 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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516 Reviews of Buick GMC Brooksville - Service Center
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July 24, 2024
Great experience, the alignment was done quickly and exactly as quoted. Donnie was great to work with. exactly as quoted. Donnie was great to work with. More
by jspinella
Verified CustomerEmployees Worked With
July 24, 2024
I’ve always had great service from your dealership. Everyone is pleasant friendly and very helpful. Everyone is pleasant friendly and very helpful. More
by LGJSCHMIDT
July 24, 2024
My issues were complex and out of the ordinary. Donnie handled my Hummer’s Issues in a very professional manner. He took one step at a time, every time reassuring me that they were doing as much as Donnie handled my Hummer’s Issues in a very professional manner. He took one step at a time, every time reassuring me that they were doing as much as possible as quickly as possible. I have watched Donnie handle multiple customers at the same time, and he is always poised and kind in His discussions. If I were in a position to hire someone in a professional, customer facing position, I would hire Donnie immediately. Last, but not least Donnie represents Buick GMC Brooksville in a manner that I am sure the owner would appreciate. Thank you for your ongoing good work. More
by davewlob
Employees Worked With
Other Employees :
Gavin the lead mechanic was kind, thouough
July 23, 2024
I took my truck to get new tire sensors. The quote was $500. Them I took it to Walmart and it only cost me $123 for all sensors installed. The dealership provides excellent service but the p The quote was $500. Them I took it to Walmart and it only cost me $123 for all sensors installed. The dealership provides excellent service but the prices are scary. More
by jmp1535
Employees Worked With
July 23, 2024
Many cars to look at. People very pleasant and informative. Clean waiting room and snacks! People very pleasant and informative. Clean waiting room and snacks! More
by JILLBEISTLE
Employees Worked With
July 23, 2024
Great turn around time , tony was awesome! !. We will definitely return to gmc of Broooksville !. We will definitely return to gmc of Broooksville More
by narbis carmona
Employees Worked With
July 22, 2024
Love the personnel. Coffee arrangement is complicated. No follow-up instructions. Varied pressure in each tire. Coffee arrangement is complicated. No follow-up instructions. Varied pressure in each tire. More
by EMPTYWOL
Employees Worked With
July 20, 2024
Josiah, was polite, courteous, and he kept me up to date, as my Suv, was being worked on. date, as my Suv, was being worked on. More
by RAYPOSANTE
Employees Worked With
July 19, 2024
Josiah is a poor communicator, never provided a status on our vehicle. We had to call the dealership to get a status. our vehicle. We had to call the dealership to get a status. More
by DOERR66
July 19, 2024
Service staff was good. I was very disappointed by the way in which an accessory order error was handled and how it was assumed that customers know the ins and outs of the G I was very disappointed by the way in which an accessory order error was handled and how it was assumed that customers know the ins and outs of the GMC portal/website. At the end of the day, it was remedied but I felt that it could have been handled better. In addition, while waiting, conversations were overheard that might uncover some shady business practices with the push of wiper blades for customers who clearly did not need them or ask for them. There were at least 3 occurrences of these conversations which ultimately made my decision to not come back. I will be using Coast GMC from now on where we purchased our vehicle from. More
by jdolly2005
Employees Worked With
