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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
702 Reviews

702 Reviews of Buick GMC Brooksville - Service Center

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October 23, 2024

I’m not sure about the “Advantage”, it seems one direction rather than win win More

by CBIRKHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

We are sorry to hear that you feel that way. We take providing exceptional customer service very seriously and we put a lot of time and effort into the Advantage Package to make sure the customer got the most benefit possible. Perhaps we did not do a thorough job of explaining all of the benefits to you. We would be happy to share more details with you if you would like. Please let us know if you would like to see more information, and where you would like the information sent. I hope you will give us an opportunity to prove why Buick GMC Brooksville is your trusted partner. Sincerely, Jennifer Stals, General Manager

October 22, 2024

My husband had an appointment for an oil change on Friday, 10/18,2024, and experienced a very long wait time due to some issues. Because of this, the service department took care of the situation at c More

by LWAY8082
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for your patience, we are glad to hear that you left feeling this way. We appreciate your business.

October 22, 2024

Just wanted to commend Josiah. He is always a pleasure and wanted to say he is a valued employee who always goes above and beyond for customer satisfaction. More

by REDSKINS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with Josiah! He is a true asset to to Buick GMC Brooksville.

October 22, 2024

Had and issue with my vehicle and was able to be seen the same day. Josiah was very helpful and kind. More

by yesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thank you for the kind words. Josiah is the best!

October 22, 2024

Josiah and the entire service staff are always professional and courteous. I wouldn't do business at any other dealership! More

by 4MANNARINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Buick GMC Brooksville responded

Thanks Tony--we really appreciate the kind words.

October 20, 2024

Everything went fast and smooth. Thats why I always go to Brooksville.Great service there More

by charles-denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Had a great experience! I Would recommend to all my freinds for sure! Can't say enough good things. More

by HARMON301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOAH MATZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette!
Oct 21, 2024 -

Buick GMC Brooksville responded

Thank you for the great review !

October 20, 2024

Josiah kept me informed the whole time and worked hard to get through to my extended warranty. It ended up being fully covered. More

by DEROSA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I always enjoy taking my truck in for service. The people are great, Donnie treats me like a special person when I come in. He always asks me how's the truck running? I enjoy the coffee and treat More

by Jimbo Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

The employees at Buick GMC are super nice and friendly. They provided great service at a fair price. More

by holmes12b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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