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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
702 Reviews

702 Reviews of Buick GMC Brooksville - Service Center

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October 30, 2024

Warranty Service, oil change, fuel filter. air filter and oil filter all serviced on time as scheduled. Shuttle service was very timely. HD 3500 service was super. More

by BRENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Donna is wonderful at her job. She’s always been polite and professional. As a woman, it is nice to have a woman in her position to trust. She is an asset to her profession and t More

by DORYSLP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Very professional and efficient. Everyone was friendly and helpful. I would definitely recommend this dealership. More

by RBROWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE LACICH
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
October 30, 2024

Expert fast quality service performed to make the customer feel number 1. They go out of their way to make the customer happy. More

by LEEFRBUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Did everything they said they were gonna do would recommend them for service and I’m going back Wednesday for more service More

by DGIOGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

My experience was good with this dealership. Very friendly staff helpful and professional. They made my process simple and fast. Thank you especially to Ms. Catherine More

by Janet P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine in the shop department
October 29, 2024

Trustworthy. Professional. One minor annoyance is getting surprised with a 3 percent charge for using a credit card. If I would have known that I would have bee More

by RWIMMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

She sure had some kind of an attitude, & 1st time my car wasn't washed!! More

by jdbecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Buick GMC Brooksville responded

We are so sorry to hear about your experience. I hope that you will give us another opportunity to make things right. You can bring your vehicle by anytime for a complimentary wash. Jennifer Stals, General Manager

October 28, 2024

We are regular customers, our truck was running rough and the a/c was not as cold as it used to be. $3,300.00 later $1,300.00 of that was a/c charge. We got a call our truck was done and we came and picked i More

by RADFORD611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Staff was sweet offering coffee/snacks on the days of the hurricane was no power/ water. More

by MTHOMAS9386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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