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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
521 Reviews

521 Reviews of Buick GMC Brooksville - Service Center

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August 17, 2024

The waiting room is clean and comfortable;the service was excellent; I will continue to visit! More

by france_wilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

This is where I bought my ttruck and it is doing well so far thanks to everyone. I More

by HUBERTWHITTAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Very courteous staff and excellent repair service. Honest diagnostic testing and reasonable shop rates.Will use again for anymore auto repair issues. More

by Sksnbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

They were very friendly and explained everything that was needed. They made my wait very pleasant More

by jdsullivan45
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

They are always friendly and courteous. Been dealing with for over 30 years. I wouldn't go anywhere else. More

by MARYKACZMAREK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Quality is bad. I like Showing People were the odometer in the window is A slant It's good conversation. Have a good laugh. More

by CLISAACSMITH
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Buick GMC Brooksville responded

Thank you for letting us know about your experience. Please reach out and help us understand better where we failed. Sincerely, Tom Deem, Service Manager 352-796-3553

August 16, 2024

Explained what was wrong. Was told nothing is wrong at all with my vehicle. I explained that my mechanic told me to take it in to the dealer for a CPU flash that there was a b More

by rcmckonly8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Buick GMC Brooksville responded

Robert, Please accept our apologies that we disappointed you. Our records show that we were unable to duplicate your concerns while the vehicle was here in April. We would be more than happy to address the concerns once again, if you are still having the driveability issue. Please reach out to our Service Manager, Tom Deem directly if we can be of any further assistance.

August 16, 2024

Donna is great, very efficient, gets things done quickly. Donna will always be my go to person.. THANK YOU. More

by SCHNUTZI0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The personnel are friendly and courteous. They seem to be genuinely interested in helping with all my car needs. More

by JMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Tony Turner is absolutely a trustworthy man. He represents the dealership well. He is informative but not pushy. More

by PESTLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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