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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
522 Reviews

522 Reviews of Buick GMC Brooksville - Service Center

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September 01, 2024

Donnie and his team of technicians have the knowledge and expertise to keep our gm vehicles running at their best. We appreciate getting our vehicles repaired in a timely manner. Brooksville GMC is a reputab More

by CMCGEEHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
3.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I had a great experience. They were very fast and friendly. Would recommend To other people. Thank you More

by AMBERFBAKER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The staff is Very friendly and helpful. The facility is clean. The waiting room is clean. More

by kevinhoman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very nice waiting room, clean and stocked with coffee and snacks. This is important when waiting a long time. Staff was friendly and available for questions. Pleasant experience. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The service center did a great job of fixing my Cadillac. I was very pleased. More

by JBLOUNT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I told them something was wrong with my truck for 2 years and they couldn’t find it till I found it and then it was to late out of warranty know it cost me 1000.00 and a pair of tires to fix it More

by James kubik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. Please accept our sincerest apologies that we disappointed you. if you have any lingering concerns, please contact us directly at tdeem@bgbrooksville.com. Tom Deem, Service Manager

August 29, 2024

I’ve been coming to this dealer for 12 years and wouldn’t be doing that if you weren’t doing things right. More

by MKSMITH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recognize some of these names so I can’t comment on them. I might know them by sight- so I can’t comment. Generally the people are polite and helpful . Thank you.
August 29, 2024

I have always been happy with this dealer, but this time Josiah helped me a lot. I have some health problems and went above and beyond helping me. He definitely a keeper for you guys!!! More

by vivibeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great communication and knowledgeable of the services needed for my vehicle at milestones miles. Thank you! More

by CASSANDRA.DESMOND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very slow service! The work was fine but seemed to be much slower than usual. More

by KarenBowen10191960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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