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Buick GMC Brooksville
Brooksville, FL
843 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 843 reviews
December 09, 2024
Was quoted one price in charge $300 more. OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of OK than 891 repair and had to pay 1150 when I got to the dealership. It was 15 minutes before minutes before closing because I had just gotten off of work so they were all glaring at me as if I had the nerve to be there. Then they lost my keys. Also, they destroyed my brakes. My brakes were working perfectly fine before I get there but all of a sudden they sent me a quote saying that they’re terrible. They weren’t terrible. I just had them checked three weeks ago. I have to go elsewhere and spend $600 to get my brakes fixed. Do not recommend! I will never ever ever ever ever go here again and I’ll be sure to tell people not to. More
by Kimberleykaras
Verified CustomerEmployees Worked With
December 09, 2024
Dealership was fairly pleasant but did not follow through on promised instructions. I am supposed to have FREE Sirius Radio for three months, and OnStar. Danette was not able to get the radio and was to ca on promised instructions. I am supposed to have FREE Sirius Radio for three months, and OnStar. Danette was not able to get the radio and was to call me Saturday, Dec 7th to finish. I have NOT HEARD from either her or any person from the dealership. I need to have SOMEONE who knows what they are doing to contact me and make this purchase pleasant for me. I’d like someone to explain all the features. I THOUGHT I had coverage for dings and dents ($367), and service protection in the purchase price ($2054)? Now it appears to be charging a fee in the purchase price for these? I am an older person, and do not understand everything, but, apparently, I need a lawyer to read the content, in spite of what I was told by the salesperson? I do feel a bit cheated. I put down over half the price and other than tax, I feel I was charged for things I thought was already in the price originally quoted? Also, I asked for… (this is a bit silly, but I was serious) … a large poinsettia plant seen in the showroom. It was laughed off! For the amount of money I paid, I think I should have had one! I want SOMEONE to hook up my radio!!’ More
by JOICEDIPALMA
December 09, 2024
They did a great job getting my truck fixed with a day to spare before I left to go home. spare before I left to go home. More
by terrydraper
Employees Worked With
December 09, 2024
Very cordial, efficient and BUSY. Willing to explain the service needed and tell you just what was done Willing to explain the service needed and tell you just what was done More
by STEPHENWARD
December 09, 2024
They are helpfully try to be accommodating which is hard cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane Dorthy(?) Came through in early August !! Thanks !!! More
by CRJG
December 09, 2024
The Delershlp is great all personal are plesent and knowledgeable and are great to work with knowledgeable and are great to work with More
by BDBARN05874
Employees Worked With
December 08, 2024
They are very informed about their vehicles. And are patient with their customers.. we used sales person Danette before and will use her again. And are patient with their customers.. we used sales person Danette before and will use her again. More
by MARTIN.HOPKINS
Employees Worked With
December 08, 2024
I already responded to a survey from you right after my visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for someone to check, it was discovered it had not even been started yet. No one had bothered to tell me that. I sat for 3 hours! After I was told it had not even been started, I was offered a ride home and then back when it was completed. That could have been done if anyone was checking on the status. I received a text when I sat in the waiting room that advised I could text anytime for status. I did that about 2 hours in. I got a response that she “couldn’t find the mechanic and would check back in a few minutes”. She never did check back. Again, I already communicated this to you on a survey request I received a day or two after this all occurred. I am satisfied with the work done, but I believe your staff needs improvement in communications. More
by Arnie
Employees Worked With
December 07, 2024
Always very professional and attentive. Seems to be genuinely concerned about my issues. I will definitely recommend Seems to be genuinely concerned about my issues. I will definitely recommend More
by GTO910
December 07, 2024
Josiah was so helpful, his estimate was right on and the timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn. More
by Gillian Hardy
Employees Worked With
Other Employees :
Lady who took my payment was very nice
