Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Buick GMC Brooksville
Brooksville, FL
325 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 325 reviews
May 08, 2024
Poor customer service will be using a different dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different is dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different issue non related to my service appt— fuses only to have them handed to me at the counter for me to service myself. I used a dealership close to home for a 2nd time but leaving with my vehicle after service results vehicle still having the same issues after they had vehicle for 3-4 days. Person that did my original test drive was not same driver before leaving with my vehicle. This doesn’t fall on my customer service at the front desk but the service Dept. More
by Cj
Verified CustomerEmployees Worked With
Helpful May 08, 2024
Service department over book for routine maintenance like oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening mo oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening more recently. Very disappointing to see companies like this more concerned about profits than customer satisfaction. More
by CARYWILLIS5
Employees Worked With
May 07, 2024
Courteous and competent staff, always going the extra mile! A pleasure to do business with! mile! A pleasure to do business with! More
by KWJABLONSKI
May 07, 2024
Service was fast and completed on time. Very satisfied with the service department. Very fair pricing. Very satisfied with the service department. Very fair pricing. More
by Tonyvickery28
May 06, 2024
Absolutely the best experience I have ever had purchasing a vehicle…Hands down! Denise Lacich was amazing, we drove roughly an hour and a half to Brooksville to see this vehicle, and I will now make it a pri a vehicle…Hands down! Denise Lacich was amazing, we drove roughly an hour and a half to Brooksville to see this vehicle, and I will now make it a priority to purchase all new vehicles from them in the future! In today’s day and age, my faith in humanity has been restored dealing with such an amazing crew. Congrats to this team. More
by PETER BOYD- Reno Boyd Building Co.
May 06, 2024
This dealership will go the extra mile to make things right under any and all circumstances. right under any and all circumstances. More
by James
Employees Worked With
May 06, 2024
Great experience with the service department. Had several items that I wanted done and they were completed in a timely manner. Had several items that I wanted done and they were completed in a timely manner. More
by 1322CHERRY
May 05, 2024
Very friendly people, service was good and coffee snacks and refreshments were also great while waiting. and refreshments were also great while waiting. More
by digflorida2
May 05, 2024
Normally a five-star rating for the service department. Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a hea Going to be honest about this last--and unusually different--service department visit. I brought the car in for an oil change/tire rotation and a heated steering wheel retrofit. Everything went well with the visit being completed in 75 minutes. I got in my car and before I could leave the parking lot a plastic part from under the steering wheel column fell off landing on my feet. I parked. Went in and got Tony and the issue was immediately fixed. A few minutes later I leave again, this time making it out of the parking lot and onto the local toll road. I had not gotten more than one mile and I noticed my steering wheel was off center. I had to steer about 5-10 degrees left to go straight. Back to the dealership again. Tony immediately addressed the issue, and I was off again on the toll road headed home. Like I said this is not an ordinary experience with the dealership or their service department. But this time unfortunately things didn't go exactly right. More
by MICHAELBERQUIST
Employees Worked With
May 04, 2024
The salesman was very nice plus helpful. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. More
by Cgarrage
Employees Worked With
He isn't there anymore
