Buhler and Bitter

Joan is the best! I cant say enough about the work Joan put into getting us the car we wanted! We were initially working with a dealer close to where we live, about 90 I cant say enough about the work Joan put into getting us the car we wanted! We were initially working with a dealer close to where we live, about 90 miles from Hazlet, however they were awful (in short) and so we started looking elsewhere. My husband and Joan started working together on finding the car and Joan came through with ZERO aggravation. She is personable, knowledgeable and considerate. Knowing we were working with another dealer initially, Joan handled herself professionally and respectfully. We got a great deal on the exact car we wanted! We will be going to Buhler in the future, even if it is 90 miles from us and we'll be telling others to do the same! The car buying process is not one of my favorite things to engage in however working with Joan changed that. They are lucky to have her as an employee...thank you!! More

Leases a 2020 Grand Cherokee Altitude! This was an extremely easy process. The level of transparency was unmatched from passed experiences at other dealers. Ron the sales Manager was extremely helpful extremely easy process. The level of transparency was unmatched from passed experiences at other dealers. Ron the sales Manager was extremely helpful making sure the negotiation was painless. David our salesperson. Took pride in finding our needs and to help guide us to an appropriate vehicle for my family. He took the time to ask the appropriate questions to make sure we would had the right vehicle. They truly put out wants and needs aside from there’s. thanks again gentlemen this is my first but not my last from Buhler! More

Thank you Mike Lencsak for all your help with my Jeep Cherokee purchase. Mike made the process easy and stress-free.. Great guy. Very helpful. Cherokee purchase. Mike made the process easy and stress-free.. Great guy. Very helpful. More

Awesome! I’ve had my eye on a Jeep Wrangler for a while, and now that my Ram lease was up I decided to look into one. I contacted a few dealerships, of which B I’ve had my eye on a Jeep Wrangler for a while, and now that my Ram lease was up I decided to look into one. I contacted a few dealerships, of which Buhler was the only to have the exact Jeep configuration I wanted. I reached out laying out which vehicle I wanted and the lease structure I needed. Jackie Kennedy very promptly sent me a quote very close to what I asked for. No games, no repetitive asking of information I already provided. I agreed to their deal (it was truly exceptional, no other dealer could touch it). Jackie then made it easy to get everything ready before I even stepped foot in the dealer. She even sent me pictures of my new baby to help hold me over until the work day was over and I could head down there. Once at the dealer the process was very smooth. Signed the paperwork, and off I was in my awesome Jeep! Thanks so much Jackie and all the folks at Buhler for making my dream car possible! More

Service Many thanks to Mike Pettyjohn and Kevin Stehnacs for getting my Dodge Ram back on the road. Mike gave me an appointment and Kevin did the work. Th Many thanks to Mike Pettyjohn and Kevin Stehnacs for getting my Dodge Ram back on the road. Mike gave me an appointment and Kevin did the work. Thanks again, Richard Clark More

No Pressure, Straight Forward, Easy Going I work for a Honda car dealership (17 years) in the service department, VW prior to that (3 years) and this was my first cold car buying experience. B I work for a Honda car dealership (17 years) in the service department, VW prior to that (3 years) and this was my first cold car buying experience. Brendan Cooper was very easy to work with and though I had found the same exact truck locally to me for 1k more, it was worth driving over an hour away to give him my business. The F&I assigned to me Charles Vitale was just as great. Same straight forward manner with nothing to hide, they put in the effort to get me the best rate to finance. Overall from their lot to the show room floor, the price and condition, I knew I made the right decision and that pre-owned RAM 1500 was the one. Thank you for taking care of me! Definitely would go back for my future Trackhawk! More

Terrible communication unwilling to help I found a truck that I was specifically looking for listed on their website. My 1st email to the dealer was responded with "this vehicle is currently I found a truck that I was specifically looking for listed on their website. My 1st email to the dealer was responded with "this vehicle is currently not available". Two weeks later I received an email from Olivia stating the truck was available and if she could help. I asked a few basic questions about the truck and said that I was an out-of state cash customer willing to buy and have the truck shipped, and that I cold not fly to NJ to inspect it. No response, but received two more generic emails. I then called and talked to a sales man. He answered what questions he could without having to leave his desk and look at the truck, everything else was "I don't know, you will have to come and look at it". Two more weeks went by, with me trying to get answers to questions, but only receiving the same generic form email every two days.. This dealership SUCKS! More

Very friendly and not pushy and very knowledgeable. Phillip Binford was my used car salesman and very polite and knowledgeable. He let me test drive the car which I fell in love with a Chrysler 300 2016 Phillip Binford was my used car salesman and very polite and knowledgeable. He let me test drive the car which I fell in love with a Chrysler 300 2016 with all the bells and whistles you could possibly think of. Every one in the dealership was very friendly even if they weren't your salesman. I will buy my next car from them. I would recommend Phillip Binford as your salesman next time your looking for a used car. Charlie Vitale took care of my financial end of the deal and explained everything in detail. More

Service Department deserves more than 5 Stars For 7 years now I have owned nothing but Dodge and had it serviced at Buhler Dodge in Hazlet NJ. The staff in the service department go over and abov For 7 years now I have owned nothing but Dodge and had it serviced at Buhler Dodge in Hazlet NJ. The staff in the service department go over and above to make the customer feel valued and appreciated. The service department is managed by Carlos Goncalves and he leads an amazing group of men and women. They are wonderful to deal with and I wouldn’t go anywhere else for service. More

Outstanding Service Dave the Jeep Guy and Charles provided exceptional customer service. No fuss and no push; I enjoyed this experience and would do it again. And on top Dave the Jeep Guy and Charles provided exceptional customer service. No fuss and no push; I enjoyed this experience and would do it again. And on top of that....I absolutely LOVE my Rubicon Gladiator 😎 More