Buerkle Honda

The review by mindijimenez sums up the bulk of my experience well. I submitted a request through the Costco program and Chris was the first person to respond and had unquestionably the best offer of experience well. I submitted a request through the Costco program and Chris was the first person to respond and had unquestionably the best offer of all the other dealerships. I live about 75 miles away and the weather this winter was completely unfriendly to taking road trips. Couple that with a new infant at home and only one car in the household, getting out to look at cars was problematic. We test drove each type we were looking at locally (Sienna, Odyssey, Traverse) and decided on the Odyssey in no small part because of the excellent price and steady cooperation from Chris Gable at Buerkle. I must have sent him a hundred (or more) emails over the course of several weeks and he responded immediately to every one, answering every question with detail. Most impressive to me was that it was difficult for me to make it their dealership. Coming from Rochester I needed to catch a ride with a co-worker who was heading to the opposite side of the metro from Buerkle. No problem, Chris arranged to pick me up from there and drove me to the dealership himself. THAT is customer service, and it saved me a lot of taxi cab fare (or fumbling around with the bus/rail systems up there which I am completely unfamiliar with). As with the reviewer above, I was also offered all the available dealer-options I might want, but never once felt pressured into selecting anything I didn't want -- this include my time with the finance person (Scott Bohnen), who had all my paperwork ready quickly and handled any late changes I requested quickly and competently. Everything was completely ready to go and no last-minute surprises. I typically dread the car-buying experience and in particular cannot stand dealing with the financing office personnel. In this case, however, i couldn't have been more pleased with both our salesman (Chris Gable) and our finance person (Scott). Kudos to Buerkle...we may just go back there next year to replace our other vehicle.... More

Very friendly, patient, responsive, responsible, professional and easy-going. I enjoy working with him and his dealership, as much as I enjoy driving my new Accord. professional and easy-going. I enjoy working with him and his dealership, as much as I enjoy driving my new Accord. More

Potter was very responsive and easy to work with. I'm happy with the service I've received at Buerkle and would recommend it to anyone. I'm happy with the service I've received at Buerkle and would recommend it to anyone. More

Chang Her met us upon arrival to dealer. Never met him before. He answered all of our questions, set up a test drive in minutes while also helping several others with questions. He got his manager involv before. He answered all of our questions, set up a test drive in minutes while also helping several others with questions. He got his manager involved early and we bought the following day after going to two other dealers who could not beat the deal we got from Chang and his manager. We will look to Chang Her to find us our next vehicle when that time comes. More

I had great service! The price the awesome as well. I received great customer service from all areas in the dealership and everyone was very friendly. received great customer service from all areas in the dealership and everyone was very friendly. More

I went to Honda to buy my Honda fit it was my first time buying a vehicle and Potter was really helpful showing me around he's a great person to work with he check up on you and help you out he is energetic buying a vehicle and Potter was really helpful showing me around he's a great person to work with he check up on you and help you out he is energetic, helpful and respectful I am enjoying my Fit and it was all thanks to Potter who helped me get it he make the whole buying processes easy and understandable, if your buying a new vehicle or just looking to buy one I recommend asking Potter for help he seem to know a lot about it, thanks again for the help Potter and keep doing what your doing. More

Potter Xiong represented Honda well. He went above and beyond for us which are so grateful for. We are extremely happy with the vehicle so far. The whole process was a breeze. Thank you Honda Team! beyond for us which are so grateful for. We are extremely happy with the vehicle so far. The whole process was a breeze. Thank you Honda Team! More

Great sales man.in fact, he's such an easy and out going person to work with I bought 2 brand new cars from him. You wont be disappointed. going person to work with I bought 2 brand new cars from him. You wont be disappointed. More

Going to the Honda Dealership, I wasn't sure what I wanted for a car but Potter helped out alot. He explained to me the differences between leasing vs buying a car and helped answered all my questions. wanted for a car but Potter helped out alot. He explained to me the differences between leasing vs buying a car and helped answered all my questions. He was very helpful and provided excellent customer service. I finally settle for a 2013 Honda Civic ex and very happy about the car I chose. More

this guy is great, I went there to buy a car but he convinced me to lease instead. I think I made the best decision based on my budget limits. I would recommend this young follow to anyone. He gave me convinced me to lease instead. I think I made the best decision based on my budget limits. I would recommend this young follow to anyone. He gave me the lowest price available. Thank you More