Buerkle Acura
Minneapolis, MN
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Mark Schiller recently sold me a new MDX. He did a great job and was very patient with me through the process. I highly recommend him and Buerkle Acura. job and was very patient with me through the process. I highly recommend him and Buerkle Acura. More
I've bought cars at Buerkle Acure for 15 years and have always had outstanding service. Mark Schiller always goes above and beyond with his time and attention whenever I've needed anything. No one in my fa always had outstanding service. Mark Schiller always goes above and beyond with his time and attention whenever I've needed anything. No one in my family will every buy a car from anyone else! The service guys and support staff are unfailingly helpful and make every trip to the dealership a pleasant experience. More
Rick really took care of my daughter and me as we were looking to buy her first car. I appreciate his sense of customer service and he understood what this event meant to her and treated her with respect. looking to buy her first car. I appreciate his sense of customer service and he understood what this event meant to her and treated her with respect. This was such an excellent experience for her and that was due to Rick Thomas. More
I purchased a new MDX from Sandy, and the transaction went very smooth. She has provided excellent follow up service for any questions I had. I would highly recommend her. Al went very smooth. She has provided excellent follow up service for any questions I had. I would highly recommend her. Al More
Andy worked with my wife, was patient & very good at explaining all the electronics on the Acura. There are many new features on this vehicle. I plan on returning to this dealership several nears from n explaining all the electronics on the Acura. There are many new features on this vehicle. I plan on returning to this dealership several nears from now More
Went in looking for a car to use to get around places and for school. Andy Pham helped out with a great car and a good affordable price. Finally got the paper work done and got the car. My overall experience for school. Andy Pham helped out with a great car and a good affordable price. Finally got the paper work done and got the car. My overall experience was great! More
First let me state that I am a convert from Lexus to Acura. That transition is due in no small part to the professionalism of Andey Nintzel and Buerkle Acura. My first experience with Buerkle and Andy w Acura. That transition is due in no small part to the professionalism of Andey Nintzel and Buerkle Acura. My first experience with Buerkle and Andy was on line. Andy's professional followup converted me from a shopper to a buyer. I selected four vehicles on line for my review at a prearranged appointment. Andy's thorough knowledge of his products and the outstanding value that MDX represents compared to the competition made the buying decision an easy one. More
Working with Jeff was a very pleasant experience. I first contacted the dealership via their website to inquire if the RDX I saw had the Tech/Navigation package or not. Jeff responded very promptly to first contacted the dealership via their website to inquire if the RDX I saw had the Tech/Navigation package or not. Jeff responded very promptly to my email inquiry, and further clarified that it did not. What's important about that, was after our initial exchanges (as at that time we were looking for an RDX with a Tech Package) he said he would keep an eye out for somehting that matched for us. But that was it...which is a plus for me. During the process I also contacted a diffrent Acura dealer (in White Bear Lake) and inquired about a pre-owned that I saw on their website. After many emails, I found that the car was in transit from California, but it took over the course of a week and-a-half. During that week and-a-half I received numerous "canned" emails from the pre-owned sales rep, and his manager. These email became a nuisance I interpreted them, initially, that there was availability of the vehicle. This can also be seen as pressure of sorts. Jeff was complete opposite in his approach. Their website was very informative and easy to navigate. I liked the fact they were solely Acura dealers, and not a mixed-bag of cars. We knew were looking for, with just a little indecisiveness on the options. The added features to select from (extended warranty, tire, key, protection plans) were explained very well, but they were not pushy about it. We had time constraints of when we could pcik-up the car, and they worked with us on that. Overall has been my best car buying experience to date (I've only had 3, but still very, very good). On a personal note Jeff didn't feel like a "used car salesman" but more as a freind that would go that extra mile for you. In my opinion he is the preferred seller for us now, and the future. More
The sales person did a great job qualifying us for our new vehicle. It was important to have enough seating for our family. We also enjoy all the extra features including the dvd player for the kids. new vehicle. It was important to have enough seating for our family. We also enjoy all the extra features including the dvd player for the kids. More