Buerkle Acura
Minneapolis, MN
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Actually contacted Mark Schiller to exercise the purchase option on my leased 2009 TSX. My car-buying experience spans across 47 years. For the last 24 years Mark has been MY salesman for Acuras ranging from option on my leased 2009 TSX. My car-buying experience spans across 47 years. For the last 24 years Mark has been MY salesman for Acuras ranging from the Integra, to the Vigor, the TL and to TSX's. The last quarter century with Buerkle and Mark have made car shopping a treat. Mark knows his product like the back of his hand and he takes the time with customers to patiently explain everything. An Acura is extraordinarily dependable but it still needs care. At Buerkle's disposal are reliable, top-notch service personnel working in an environment almost as organized and clean as my living room. In a quarter century, I've never walked away from Buerkle sales and service unhappy. They are that good. More
Car shopping isn't my favorite thing to do. However, my experience with Sandy at Buerkle Acura was quite positive. I didn't get pushed into anything I didn't want. I was treated like an intelligent perso experience with Sandy at Buerkle Acura was quite positive. I didn't get pushed into anything I didn't want. I was treated like an intelligent person who knew what I liked and didn't like. I didn't feel pressured to buy. I really felt like Sandy and the rest of the staff HELPED me buy a car I liked. More
I just purchased my second Acura TL from Buerkle Acura in Brooklyn Park. I was extremely happy with the great customer service provided to me by Addam Luce. He was very helpful, professional and great to w Brooklyn Park. I was extremely happy with the great customer service provided to me by Addam Luce. He was very helpful, professional and great to work with. I liked the fact that he gathered all of the information needed for the paperwork which made the sale a breeze. More
The whole experience from start to finish was very good at Buerkle Acura. I had gone there under a suggestion from a friend who has had their acura serviced there for years and had been very happy with th at Buerkle Acura. I had gone there under a suggestion from a friend who has had their acura serviced there for years and had been very happy with the service, and I was pleasantly surprised at the selection and service and willingness to help me find cars that fit what I was looking for. More
Sandy has been great to work with. I've leased three cars from her - I've leased four cars through Buerkle - and they have been such a pleasure to get a car from. Sandy doesn't pressure me. She gives cars from her - I've leased four cars through Buerkle - and they have been such a pleasure to get a car from. Sandy doesn't pressure me. She gives me the best price right away and lets me think about it and make a decision without any hassle. Buerkle's service is also wonderful. When I got my first car from them, I told them that one of the reasons I was looking at them was service. They told me they were good but I didn't know how good. I get a loaner at no charge each time I get the oil changed or for any other reason. It's usually the same model of the current year so I have an opportunity to compare cars. If they don't have that, they will give me a vehicle of my choice. More
Over the past 20 years I have purchased or leased about 15 new vehicles from Mark Schiller at Buerkle Acura. I have also referred many friends and family to Mark at Buerkle as well. Some of the vehicles 15 new vehicles from Mark Schiller at Buerkle Acura. I have also referred many friends and family to Mark at Buerkle as well. Some of the vehicles I have purchased have ranged from a Acura Vigor, several TL's, several RL's, a few Honda Accords for my children, several Odysseys for our family, and a Pilot for my wife. Not only have I purchased the vehicles due to the great reliability of the Honda-Acura products, but the service I have received from Mark Schiller has been outstanding! Mark takes tremendous pride in selling the Honda-Acura products and it shows in the service he provides to his customers. I would highly recommend Mark Schiller to anyone looking for a new or used automobile. The service experience will be second to none. Today I am picking up a new 2012 Acura TL which I am excited to own. I hope you enjoy your new Acura's as much as I have over the years. More
Jeff B. was my sales person and he was very professional during the buying process. Jeff let me shop at my pace and was not pressuring me. Acura and Jeff are highly recommended to buy a vehicle from. during the buying process. Jeff let me shop at my pace and was not pressuring me. Acura and Jeff are highly recommended to buy a vehicle from. More
My wife and I were originally looking for a new RDX. I went once on my own, and a second time with her, to test drive the RDX and have Mark explain all of the features. Even though we are young (in our mi went once on my own, and a second time with her, to test drive the RDX and have Mark explain all of the features. Even though we are young (in our mid-twenties), he was extremely helpful, friendly and professional, and never questioned what we could afford or was rude. He was also never pushy, even though we came twice to test-drive, and when we left the second time, he wasn't even sure that we were going to buy an RDX (we were also looking at other makes/models). He simply said to let him know if we were interested, and he hoped he could earn our business. We ended up getting a slightly used 2011 RDX that Buerkle had in-stock instead, and Mark was still able to work with us on the used vehicle (we really didn't want to work with another sales person). Our experience with the business manager was great as well, Kurt was professional and never pushy. After our purchase, there were some problems with the financing paperwork through our credit union and we had to go back to the dealer twice to re-sign paperwork. The business manager was very apologetic, and after we came out for the second time, he filled up our gas tank and threw in some SWAG for our trouble, and even offered a car wash (he volunteered all of this, we never asked for any of it). Overall, we were extremely pleased with the entire process, and would definitely return to purchase another vehicle from Mark and recommend them to our family/friends! More
Dan Philips did a great job helping us buy a new Acura!!! I would highly recommend him and the dealership for the friendly service and knowledge of the cars. I would highly recommend him and the dealership for the friendly service and knowledge of the cars. More