Buerkle Acura
Minneapolis, MN
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I have purchased cars at Buerkle Acura for years and have found the experiences to be positive, and enlightening without any pressure. Mark Schiller is very knowledgeable, not only about his Acura products, found the experiences to be positive, and enlightening without any pressure. Mark Schiller is very knowledgeable, not only about his Acura products, but the competitions' as well. Additionally, I don't remember ever having to take my car back for servicing because something was missed. The service dept is very thorough and keeps me up to date on everything. I recommend this dealership to my friends and associates, and feel 100% comfortable in doing so. Gene Ringuette More
Mark goes the extra mile for his customers. He is truly invested in making sure his customers are safe and satisfied. He treats you like you are a member of his family. This kind of personal touch is ver invested in making sure his customers are safe and satisfied. He treats you like you are a member of his family. This kind of personal touch is very rare especially in the car business. More
I am the owner of 2 restaurants. I run the business while my husband takes care of things like the cars, kids, etc. I knew it was time to trade in my MDX (which I love) for a new one, but I was hesitant beca my husband takes care of things like the cars, kids, etc. I knew it was time to trade in my MDX (which I love) for a new one, but I was hesitant because my husband was not with me when I went in for service. I happen to meet Sara. It was so refreshing to talk to a woman that knew what the needs are of a professional woman and mother. The Acura's have the best true cost to own, the highest resale value, and the most luxury and technology for your money you will find. Sara has class and style and she knows what is worth the money. And Acura is definitely it. Find Sara when you go to Acura, she is the best. More
Best, cohesive team around. From the first call, no pushing to close, rather finding out first what I wanted and meeting the demands within reason of course. Thank you for the prompt service and stric pushing to close, rather finding out first what I wanted and meeting the demands within reason of course. Thank you for the prompt service and strict attention to every detail helping me make the right decision. More
This is the second MDX I purchased from Mark S, for good reason. The vehicle is very well made, performs well and holds its value. The dealer is easy to deal with, and service charges are reasonable. Ma reason. The vehicle is very well made, performs well and holds its value. The dealer is easy to deal with, and service charges are reasonable. Mark S. is friendly, helpful, takes good care of details and is not a pressure salesman. More
AJ was as visible as necessary for a sales person - this is not a negative comment at all. He was never in your face and was very helpful in seeing that I experienced the vehicles I had an interest in. The is not a negative comment at all. He was never in your face and was very helpful in seeing that I experienced the vehicles I had an interest in. The price I paid was not exceptional - excuses by the sales manager that this was the only stick ILX..., I suspect that Acura, in general, will not deal much. Their volume is going to be lower than a comparable Honda dealer, so they need to get their dollars somewhere. Which brings up the financing and accessories discussion - I cannot complain whatsoever about the financing - but I really have had enough of the add-ons - the extended warranty of over 2200 bucks is outrageous - so why would I even consider that? That's 8% of the sticker. If the electronics fail - most likely during the early life of the car - at least in today's technologies - and it is not an Audi which is notorious for electronic issues. Five days after the purchase - temps were low and the air pressure light came on. I filled all the tires back to recommended pressure and now I will see if the warning goes out - The cold lowered the tires down to 26-27 psi, so I am not entirely surprised that this happened - just waiting to see if the warning goes away now that the pressure is back up. As far as the car is concerned - too bad the last gear in the 6-speed is not a little more mpg friendly for the highway - they could have done that easily. The gas tank is a little on the small side - even with a highway 30-31 mpg, 13.6 gallons is not going to get you any reasonable distance between fills. Summary - the dealership is OK, salesperson was great, car is so-so. Will have to see how the service department is come the need. More
I purchased a 2009 Acura TSX and am very satisfied with the car and the great experience I had at the dealership. Andy Phan was very thoughtful and answered all my questions about each car I looked at. He the car and the great experience I had at the dealership. Andy Phan was very thoughtful and answered all my questions about each car I looked at. He is very knowledgeable and friendly which also made this such a nice experience. I will definitely recommend Andy and the dealership to friends. More
Last weekend, I bought a 2008 Acura MDX at Buerkle Acura. I usually don't fill out these rating sites, but I was really impress with Andy Phan, the pre-owned salesperson. About 4 months ago, I met Andy whe I usually don't fill out these rating sites, but I was really impress with Andy Phan, the pre-owned salesperson. About 4 months ago, I met Andy when I was just looking at buying a different vehicle and last weekend when I went back, Andy remembered me and remembered what I was looking at buying. Andy was very friendly and knowledgeable about all the vehicles that they had on their lot and he did not pressure me at all to buy a vehicle. Buying from Andy was the best car buying experience that I have ever had. In addition, the man that helped me in the finance departments did a great job. My overall experience was excellent and I am definitely going to recommend Andy Phan and Buerkle Acura to my friends. More
Mark S has been our trusted advisor for New and Used Acura purchases for over 15 years, ever since Jeff Barth recommended Mark. We learn how to integrate new features to enhance our driving experience Acura purchases for over 15 years, ever since Jeff Barth recommended Mark. We learn how to integrate new features to enhance our driving experience with each purchase. If you are looking for Integrity and Knowledge go see Mark at Buerkle. More
We just traded in our 1999 Acura 3.2 TL for a 2008 certified-pre owned Acura TL. Our other one needed some repairs which we did, however, there was a nice one at the lot and we decided to get it since certified-pre owned Acura TL. Our other one needed some repairs which we did, however, there was a nice one at the lot and we decided to get it since it was newer and had way less miles on it. We got money for our trade in and a great 2.9% finance rate for 60 months. Acura is a first rate car and the customer service that we have received from them is above first rate which is the #1 reason we decided to get another Acura. Andy Phan, our salesperson, was friendly, knowledgeable, efficient and above all likeable. Andy took the time and answered all of our questions, even the ones that may seem "stupid". As a female, I appreciated being treated as an equal and an important part of the buying process along with my husband. Great Experience. We look forward to our "new" car and using Acura in Brooklyn Park, MN for our regular maintenance and service. You cannot go wrong with any of their cars or customer service. When we need to buy a 2nd car, we will definitely come back to Acura, Brooklyn Center and Andy. More