Buerkle Acura
Minneapolis, MN
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New Acura TLX Purchase I went to Buerkle-Acura and bought a car in an hour. I had a great experience working with Adam Hall who is a salesman. He was very much friendly , ha I went to Buerkle-Acura and bought a car in an hour. I had a great experience working with Adam Hall who is a salesman. He was very much friendly , has a good knowledge and explained all the details of the car that I decided to buy. With in a hour the deal was finalized and got a new car at a great price . He also made sure that my car was inspected very well, that took an almost an hour and half and during which he kept me updated every 15 mins. After the car is handed over to me he was very much patient in explaining all the features of the Car. Overall it was smooth and great experience in purchasing a car at Buerkle-Acura . I would definitely recommend Buerkle-Acura who is planning to buy a new car. More
Great Service. A Better Dealership than the others. Before going to this dealership, I went to Acura/Subaru in Bloomington as well as Audi Minneapolis. At each one, the service did not beat Buerkle Acur Before going to this dealership, I went to Acura/Subaru in Bloomington as well as Audi Minneapolis. At each one, the service did not beat Buerkle Acura or even come as close. At Audi, I placed a refundable deposit and the salesman wanted me to already sign a purchase agreement before the car was fixed up. Because of his pushiness, I ended up canceling the deposit and it still not been resolved in 2 weeks and they even charged me twice.... >.< At Bloomington's location, the dealer we worked with said we didn't need to know anything about the car or the certified used car program until we were sure we were going to buy a car.... once again >.< At Buerkle Acura, Rick, the used car dealer at that location, treated us with kindness and humored us throughout the entire process and we ended up getting the car not only because the car was in great condition, but because he was a great salesman and made the deal a good one for us. So, if you are in need of a used vehicle, I highly recommend going to this dealership location and finding him to deal with. More
Great experience I generally avoid dealers and buy used cars from private parties, but this time I went to a dealer, and it was a great experience. Rick Thomas was gre I generally avoid dealers and buy used cars from private parties, but this time I went to a dealer, and it was a great experience. Rick Thomas was great to work with. He told me all there was to know about the car without any sales pressure. Even after the sale, he took more time to give me my new-car orientation, which was nice and saved me some time reading the manual. On top of that, Buerkle's financing rate was better than my credit union, which made my transaction even simpler. More
Worth the trip from Albany, New York! We purchased a 2013 ILX through Dennis Andrews and it was the best auto purchase we have ever experienced. We searched the internet for the ILX that w We purchased a 2013 ILX through Dennis Andrews and it was the best auto purchase we have ever experienced. We searched the internet for the ILX that we wanted and found it at Buerkle Acura. Dennis was responsive, professional, nice, and such a pleasure to deal with. Please note that we live in Albany, New York, and flew to Buerkle Acura in Minneapolis to purchase our ILX. Dennis treated us like royalty, making us feel very welcome and making the whole purchase process smooth and comfortable. There were no surprises, even when we met with Dan to close the (financial) deal. Dennis took plenty of time to show us several features in our car and linked our phone to the car’s Bluetooth. We left with our complimentary Acura travel mugs and smiles on our faces. Dennis called us 15 hours into our 19-hour drive home to check on us, making sure we were safe and our trip was going ok. If we lived in the Minneapolis area we would be referring all of our friends to Dennis. Thank you, Dennis! More
Buerkle is the best. Andy Phan was the best as is the dealership. He was helpful, knowledgable, and proved to me that both the Acura MDX and the dealership was a good choi Andy Phan was the best as is the dealership. He was helpful, knowledgable, and proved to me that both the Acura MDX and the dealership was a good choice for us. More
Great Experience Jose Garcia was very helpful with our purchase of the our RDX. After driving alot of different models my wife and i decided on the RDX. When it ca Jose Garcia was very helpful with our purchase of the our RDX. After driving alot of different models my wife and i decided on the RDX. When it came time to buy, we were in a time crunch and Jose made it happen very fast even with a trade. thanks More
Above & beyond! When it was time to swap out my beloved TSX, I chose Buerkle largely based on the positive reviews and I got what I expected plus more. Adam Hall was When it was time to swap out my beloved TSX, I chose Buerkle largely based on the positive reviews and I got what I expected plus more. Adam Hall was an awesome salesperson to work with. He was very knowledgeable about the features of my new RDX and took care to explain them in detail, both before my test drive and again when I took delivery of it. When it came to crunching numbers, he explained each part of the process, answered any questions, and provided guidance throughout. Adam was super patient and assured a no-pressure scenario. He was friendly and funny, and made it a really enjoyable way to spend an afternoon. Dan Phillips assisted me with financing and did a fabulous job describing warranties and other options. He definitely knew his business, made that part of the process quick and painless, and was a total class act. They continued to provide a high degree of customer service after the ink dried and reached out to see if I had any questions. It truly feels their goal is to build a relationship, as opposed to just making a single transaction. I couldn’t be happier with my experience. More
My experience buying my Acura MDX exceeded my expectations. My husband and I worked with Chris Taylor at Buerkle Acura. He showed us the details of both the RDX and MDX vehicles. This helped us decide on our MD My husband and I worked with Chris Taylor at Buerkle Acura. He showed us the details of both the RDX and MDX vehicles. This helped us decide on our MDX. We ordered a Burgundy MDX. We are happy with the vehicle and our salesman. More
TLX Purchase Sales person: Jose Garcia was outstanding at helping me buy my TLX. We test drove the different models and explored the different options. He was very Sales person: Jose Garcia was outstanding at helping me buy my TLX. We test drove the different models and explored the different options. He was very patient, and not pushy at all. Very comfortable working with him. He's great to work with and communicates updates regularly. The day of the purchase we got in and out quickly, so his colleagues were great too. Dealer: Overall the Acura dealers are not pushy at all. I originally went to the Bloomington MN dealer and had fully explored (opened doors, got in and out, opened trunk) the TLX they had on display in their showroom by myself. I looked at other cars, and finally left since nobody asked to help me at all. Not even a "hello how are you today?". I was ignored. So the Buerkle folks even though they are further away got my business. More
Outstanding and enjoyable. We recently bought a TLX with the excellent help of Jose Garcia, having driven our Acura 2006 TL some 175,000 miles. Jose epitomizes the Buerkle ethi We recently bought a TLX with the excellent help of Jose Garcia, having driven our Acura 2006 TL some 175,000 miles. Jose epitomizes the Buerkle ethic and practice of customer service--a level of service that is not easy to find in any industry these days. He made buying and picking up our new vehicle pleasurable, stress-free experiences. We highly recommend Jose and Buerkle. They take pride in what they do and are excellent at it. Terry Rehm and Matt McConnell in service kept our TL going strong over the years and we look forward to them and their team caring for the new TLX as well. More