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Buerkle Acura

Minneapolis, MN

4.8
745 Reviews

7925 Brooklyn Boulevard

Minneapolis, MN

55445

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Showing 745 reviews

March 03, 2016

Top Notch Purchasing Experience Buerkle Acura, and specifically Mark Schiller, made the process of buying my new car a complete breeze. I was referred to Mark and Buerkle by a frien More

by dxmnkd316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schiller
February 24, 2016

Service was satisfied . Great customer service. I would reccomemed to friends, family, and co workers. Waiting area clean. waiting time was reasonable. Feedback on finanicial More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Phillips, Andy Phan
February 15, 2016

Great experience, great car Great experience buying used acura tsx. Everything went smooth and had no issues whatsoever. The car itself was well-maintained, and acura certified. More

by kbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Andrews
February 08, 2016

Smooth and easy experience! Dennis at Buerkle Acura was outstanding. The whole experience was smooth from beginning to end. We felt comfortable with all of the detailed informati More

by HappyMDXOwners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Andrews, Chris Knutson
February 05, 2016

New customer, great experience! As a first time buyer, purchasing my 2013 RDX couldn't have gone smoother with the Buerkle team. Rick Thomas was warm, patient, and knowledgeable thr More

by ziol0006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Pechtel, Rick Thomas, Chris Knutson
January 25, 2016

Haven't bought anywhere else in over 15 years. Been coming here to buy cars and get regular maintenance for over 15 years. Last one I bought was from Mark Schiller. Another TL. Kinda feels like More

by bandersonTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barthe, Mark Schiller, Terry Rehm, Logan Keyes
January 21, 2016

Receptionist was very rude and unprofessional Service advisor had no direct line, and I was at work during the service, so I couldn't pick up his calls, and had to call back whenever I had a chanc More

by Acura owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
Feb 04, 2016 -

Buerkle Acura responded

I apologize for your recent experience with our receptionist/service department. We prefer to have a live person answer all of our calls, to better serve every customer’s needs. Your service advisor was probably assisting another customer at the time of your call. Our receptionist does her best to transfer calls where they need to go, she was most likely just trying to make sure you were getting the help you needed. We’ll let her know about the situation and if she sees the same customer calling more than once, have her ask if there is someone else that could assist them. We appreciate your feedback as it helps us to improve here at Buerkle Acura.

January 14, 2016

2013 MDX (1/11/2016) Plenty of selections to choose from and on-line financing application was simple. Our salesman, Gregg, seemed like a nice person. I certainly recomman More

by phalymdx2013
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregg Stoltman
January 10, 2016

No need to go anywhere else We purchased our 5th car from Mark Schiller at Buerkle a few weeks ago and each time I am amazed at how well we are treated. Mark takes the time to l More

by Tomholt81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schiller, Dan Phillips
January 07, 2016

2004 MDX purchase Quality business practices, product and Staff. If Carfax allowed one to filter on quality dealerships, Buerkle Acura is in that mix. A fine source of More

by Ms2540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Andrews
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