Buerkle Acura
Minneapolis, MN
Filter Reviews by Keyword
By Type
Showing 745 reviews
If a customized car buying experience is what you want Let me start off by saying- I hate the process of buying a car. I could go on and on about the poor experiences I have had in the past. One call to sa Let me start off by saying- I hate the process of buying a car. I could go on and on about the poor experiences I have had in the past. One call to salesman Rick Thomas and I knew everything would be ok. I let him know ahead of time that I wanted this process to be as fast and efficient as possible, and he made sure it was. He's funny, and very easy to talk to! Buying a car with him was easy, quick, and painless. I highly recommend him, and will be spreading the word to everyone I know. I purchased a used car, but my husband is already planning on buying his next vehicle from Buerkle Acura. They know how to cater the customer service they provide to their individual customers, and that makes the biggest difference! Chris Knutson worked our financing and got us an extremely low rate. He's very personable and great to work with! More
Quality & Care We toured all the Acura Dealers in the Twin Cities metro area as well as other dealers that had used Acura MDX. None of the dealerships even came clo We toured all the Acura Dealers in the Twin Cities metro area as well as other dealers that had used Acura MDX. None of the dealerships even came close to the cleanliness of vehicles and honest, kind Sales representatives! More
Excellent service! I recently went in to purchase a used car. Rick Thomas provided excellent service showing me all the options without pressing me into a purchase I did I recently went in to purchase a used car. Rick Thomas provided excellent service showing me all the options without pressing me into a purchase I didn't want. After deciding on a vehicle, we continued to receive excellent service from finance and even the service department provided clear answers on questions around the extended warranty. Overall, I was very impressed with this dealership and will drive the extra distance to have my car maintained with them also. More
Quick and Easy It was a pleasure working with Andy and Chris on the purchase of my used vehicle. They were very helpful in having everything in place so that it was It was a pleasure working with Andy and Chris on the purchase of my used vehicle. They were very helpful in having everything in place so that it was quick process. More
Excellent experience all around I recently bought a pre-owned vehicle from Buerkle Acura and had an excellent experience all around due to the outstanding customer service and assist I recently bought a pre-owned vehicle from Buerkle Acura and had an excellent experience all around due to the outstanding customer service and assistance from Gregg in sales. A consummate professional, Gregg went above and beyond his duties as a salesman to make sure I found what I was looking for and was satisfied with my purchase. Extremely personable and a pleasure to do business with, I highly recommend checking out the reputable Buerkle for your vehicle needs and asking for Gregg! More
Great car buying experience I had been looking at getting a Buick Verano and had researched that car for a couple of months. After testing driving the Verano and coming very clos I had been looking at getting a Buick Verano and had researched that car for a couple of months. After testing driving the Verano and coming very close to purchasing I decided to take one more look at comparable cars, and I’m glad I did. I looked up the ILX on the Acura website and saw that it came standard with a lot of the features I had been interested in the Verano for. The very next day I went to Buerkle Acura for a test drive. I just wanted to confirm that purchasing the Buick wouldn’t give me buyer’s remorse. Instead, I made the decision pretty much on the spot that I preferred the ILX in so many ways that I decided to pull the trigger. I’ve now had my ILX for just over a week and I don’t regret my decision at all. Graig Wallace was the salesperson who helped me. He took the time to not only go over the features of the car, but show me how some of the technology worked. My last car purchase was a Mitsubishi that had lasted for 15 years and 220,000 miles. I drove out Buerkle that day with a car that had only 22 miles on it and I am looking forward to my ILX lasting just as long hopefully. In the past 15 years, vehicles have added a lot more tech, so Graig brought me up to speed on what the car could do for me. My previous car didn’t even have cruise control and now I have a car that helps warn me about so many things I wonder what I did before. The main reason I like the ILX over the Verano is because it has a much sportier feel to it. I can tell I’m going to enjoy driving this car for a long time to come. I went for a model with the Technology Plus package, but not the A-Spec. There were a few items on the A-Spec I liked though, but didn’t want to pay for something I knew wouldn’t make much difference to me. The dealership gave me a personalized package of the items I wanted (rear spoiler, splash guards and remote start) at a very good price. I also have to say, that after checking several car buying sites (TrueCar and Edmunds) I found my pricing was on the low end of the graphs so I know that Buerkle gave me very aggressive pricing. I should also mention that I came into the dealership with my financing pre-approved at 2.71%. Buerkle worked to match the same rate but with a few better options through Acura Financial Services. I couldn’t be happier with the final deal I got on everything. I can’t recommend Burkle Acura enough, and both Graig Wallace and Dan Phillips (in Finance) that helped me out. All in all a 5 out of 5 from me. More
The best in the business My husband and I shopped around for months looking for a mid size crossover. We visited many car dealerships in the metro area. The minute we walked My husband and I shopped around for months looking for a mid size crossover. We visited many car dealerships in the metro area. The minute we walked into Buerkle Acura and met Joe McMahon and Rick Thomas, we knew this was the dealership we wanted to work with. They were both friendly, knowledgeable, down to earth people. We ended up leasing a new RDX and couldn't be more happier with our decision. Thanks Buerkle Acura!! More
Buerkle Cost Less For Service I own a 2004 TSX and now a new TLX. In my new TLX car buying experience, Bloomington Acura ticked me off with dishonesty which amounted to me buying a I own a 2004 TSX and now a new TLX. In my new TLX car buying experience, Bloomington Acura ticked me off with dishonesty which amounted to me buying an extended service contract bundled with OW-20 oil changes every 7500 miles for 10 years/100,000 miles. They told me those oil changes were $100.00. Later that day I called the Bloomington Acura Service Department who quoted me $62.00 for OW-20 and filter changes. Yikes, I didn't get the deal I thought I did. The kicker is that Buerkle Acura quoted the same thing for $45.00. Even worse, I have what I believe is called number 4 service due on my 2004 TSX. Drive belt, spark plugs, valve adjustment, water pump etc.. Buerkle quoted me approximately $900.00 and Bloomington almost $1200.00. Assuming all the great service reviews for Buerkle Acura aren't a fluke, I will now do anything that cost money at Buerkle Acura for as long as I live in MN. I hope this helps anyone considering where to do their Acura service at in the Twin Cities. More
Worst Ever!! Have purchased two Acuras in the amount of over $100,000 Would never recommend buying any cars from Jeff Barth.... Buerkle Acura General Mamager Have purchased two Acuras in the amount of over $100,000 Would never recommend buying any cars from Jeff Barth.... Buerkle Acura General Mamager is terrible . More
Best customer service EVER!!! I can't say enough about the kind, helpful, and easy-going sales person, Greg Stoltman!!! Really all the staff had smiles, were professional and so he I can't say enough about the kind, helpful, and easy-going sales person, Greg Stoltman!!! Really all the staff had smiles, were professional and so helpful! We found the vehicle we wanted... talked to Gregg in the morning, told him we were driving 3 hours to see this vehicle and he put a hold on it for us!!! They worked with us making it possible for us to bring our new baby home rather than having to make another trip back with the paperwork from our credit union... really, we would recommend everyone to visit their website... check out their inventory, and visit for a test drive just so you can experience this group of people!!! There are very few businesses that treat customers this well!! PS... though I wouldn't recommend car shopping with a toddler we didn't have a choice... the staff were so sweet with our son... really put us at ease!! Enjoyable afternoon and well worth the drive!!! Oh and the bonus... our vehicle was priced on the low side to what Kelly Blue Book suggested... More