Buerkle Acura
Minneapolis, MN
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Thanks Gregg! We came in looking for options and wasn't even planning on buying But Gregg was so efficient, knowledgable and trustworthy --we ended up buying! Great We came in looking for options and wasn't even planning on buying But Gregg was so efficient, knowledgable and trustworthy --we ended up buying! Great service and customer service! More
Just be carefull when you get to sign the papers. I went there last month on 12-2017 to check an used Acura, then later I asked about a brand new ILX. They showed me a list with several options and on I went there last month on 12-2017 to check an used Acura, then later I asked about a brand new ILX. They showed me a list with several options and one was on display almost loaded, I asked the manager several time if that was the car we were talking about and he insisted yes I asked about the extras; like the 3m films and the rubber-mats, again he insisted I would not be charged for those that it was the price that was on the list. My car was taken for evaluation, and about 3 ours later all my paper work was very much done, and me all happy about my new car. When it was time to sign the purchase, I was told that there was a mistake that this car was $2000. more than what we were talking about. That's what I call unethical business on purpose or by mistake. By that time I was so tired and anxious to get out with my new car that I just signed it. Yes it was still a good deal lower than the other places. I just don think it was right what they did. The salesperson was a really nice and professional person. That's why I didn't give less stars. About the car? getting out from the dealer I got several warnings, tires pressure low and low remote battery. Not good, a trip to find air and to get remotes batteries and to learn how to replace them or a trip to the dealer. More
Friendly staff Stoped in to just look and left with a new car every one very friendly and knowledgeable car was clean and filled without asking witch is always plus Stoped in to just look and left with a new car every one very friendly and knowledgeable car was clean and filled without asking witch is always plus More
Great Experience! This was our first time purchasing an Acura, but Andy made the experience an enjoyable one. He was so patient and went through all the bells and whist This was our first time purchasing an Acura, but Andy made the experience an enjoyable one. He was so patient and went through all the bells and whistles inside and out. This is definitely the most thorough run through I've ever had on a used vehicle. Would highly recommend Andy to anyone looking for an awesome ride. So excited about my new wheels!! More
Loving My New Ride! Previous to my recent purchase, I had owned three Acuras. Therefore, it was a natural choice to check out the new 2018 inventory at Buerkle before I Previous to my recent purchase, I had owned three Acuras. Therefore, it was a natural choice to check out the new 2018 inventory at Buerkle before I made my next purchase. A good friend recommended Tyler Koen as the salesman to see. I was not disappointed. Tyler had the knowledge to answer all my questions and top-notch personal skills to make my experience extremely pleasant. He also has encouraged me to call or stop by anytime I have questions concerning all the new features on the new TLX a-spec. Two thumbs up...Thanks, Tyler! More
Old Timer Buys MDX I have been buying cars for over 50 years, and this has been the easiest, simplest new car transaction I have ever had. I am from out of town and had I have been buying cars for over 50 years, and this has been the easiest, simplest new car transaction I have ever had. I am from out of town and had never heard of Buerkle Acura. I stumbled across it as an alternative to a frustrating negotiation that I was having with another Twin Cities Acura dealer. I called Buerkle. We closed a deal over the phone, in five minutes flat, agreeing to a price on a closeout 2017 that was fair to both parties and far below the other dealer’s price. I don’t like closings on cars, due to up-selling pressure for things that I don’t necessarily need, and there was none of it here. The sales rep was Kelly, and she was the first rep I have ever encountered who understood how all of the details of the car actually work, including the electronics(!). AJ was the sales manager. He told me that the dealership was straightforward in their dealings, and they were. Many thanks to Kelly and AJ for their professionalism and helpfulness! I will return to Buerkle in the future. More
Great ! Little bit of waiting between all steps of process but overall great. Andy was great to work with thru it all. Recommended no question ! Little bit of waiting between all steps of process but overall great. Andy was great to work with thru it all. Recommended no question More
Stress free experience Andy did an amazing job in helping me find the perfect pre-owned vehicle. Buerkle Acura was the first dealership I visited. I came in not really comm Andy did an amazing job in helping me find the perfect pre-owned vehicle. Buerkle Acura was the first dealership I visited. I came in not really committed to buying a vehicle that day but Andy showed me a pre-owned Hyundai Sonata that was perfect for me. What made the purchase even better was Andy's very friendly, laid back, no pressure attitude. It was an all-around pleasant experience. I'll definitely go back to Buerkle Acura and Andy for my next vehicle purchase. More
Great Experience- Thank you Andy! Made my first vehicle purchase ever at Buerkle Acura and had a great experience. Andy was very helpful and made the overall experience enjoyable. Than Made my first vehicle purchase ever at Buerkle Acura and had a great experience. Andy was very helpful and made the overall experience enjoyable. Thanks for all of your help! I am enjoying my new RDX! More
Easy & Enjoyable Experience, thank you Andy! Buerkle Acura made purchasing a car an enjoyable experience compared to other dealers and past experiences I've had. Its an easy going, low pressure e Buerkle Acura made purchasing a car an enjoyable experience compared to other dealers and past experiences I've had. Its an easy going, low pressure environment that really enables you to evaluate the car that is best for your without feeling pressured or rushed to make a decision. Andy Phan was extremely patient with me as he reviewed the car and I asked millions of questions and debated back and forth between options and cars. Once I decided on the car to purchase the team did a great job of wrapping up all the necessary paperwork and detailing/filling the car with gas to ensure I was on my way. Definitely the fastest I've wrapped up a car purchase in the past. Andy and the team went above and beyond to help me and I would definitely come back to this dealership and Andy to purchase a car in the future! More