HGreg Nissan Buena Park

Run away from this place! Especially on their used Vehicles, They treat customers like crap, their dishonest Faisal-Owners brother is a crook Liar, and Disrespectful to cus Especially on their used Vehicles, They treat customers like crap, their dishonest Faisal-Owners brother is a crook Liar, and Disrespectful to customers and family they sell crashed vehicles with B*S* Carfax! They lie about FIXING and MATCHING PAINT, I left my truck I purchased over a week, almost 2 Just to get half of what was said done, never once was the truck painted to match with the original color! Half the vehicle is a way different color! When used car sales manager Faisal- owners brother was told by me that vehicle was not painted he got verbally aggressively...mad saying I was calling him a liar....Before all this xx I had told him all the bad reviews they had I told him make it right and I will give you a good review, Unfortunately he never kept his word....My wife was treated as nothing as he insulted her as she expressed her concerns also, My family and I decided to stop on Saturday evening to check on the update of the vehicle and when we noticed half the things not done, when accordingly it was going to be ready for pick up by monday we started to point out what was told and what was supposed to be done Faisal- Used Car manager started saying to myself, my wife and my oldest son we were blind, that we needed glasses! So disrespectful after that my younger daughter 7 yrs old started crying! Honestly I have never ever experienced someone being so disrespectful. like this to their customers, We are SCHOOLS FIRST MEMBERS, We had gotten our loan approved through Schools First, The vehicle is a 2022 Tahoe with the purchase price of 47+ thousand, I cannot believe how they cut corners just to make a profit...This vehicle had ripped windshield wipers that day we picked it up it was raining lightly, My wife felt very unsafe half way through us driving it back home! This matilda dealer sells you xx up sales like the AVAS GPS, Paint Protection, or Windshield protection from a 3rd partie provider! Crooks!!!!! I am stressed on this bad purchase....False Advertisement on their CARFAX REVIEW! Lied too, treated like crap and wasted my time driving from the High Desert, 2 hours away, I hope they close them down lose their license, And simply god to give them bad Karma! Faisal blames his own employees for his dishonest actions when told that nothing of what he said was going to be done even their Service Department admits they are only allowed to fix what is told by the owners on used vehicles! So for example if their is 5 things that show up when they are doing the inspection, the owner will only decide to fix 1 or 2 things out of it! How hard is it for them to do the right thing since day 1, and have customers leave their business location feeling Happy and appreciated and keep their business flowing by recommending....But this case unfortunately is not like this! If customers can give a grade I would also Grade them an F Just as they have it with the Better Business Bureau, except I would do an F- More

El peor dealer para comprar un vehículo , son unos estafadores compré una 2021 Nissan frontier me pusieron esos accesorios por $3,500 y dijeron que si no los quería no podían vender la camioneta , lle estafadores compré una 2021 Nissan frontier me pusieron esos accesorios por $3,500 y dijeron que si no los quería no podían vender la camioneta , llegamos a un acuerdo , fui a firmer mi contrato me pusieron a alguien que no hablaba español y me pusieron garantía cosa que yo jamás quise poner , me dijeron que era necesario ponerlo y que no lo podía cancelar hasta después de un año , jamás compres un carro aquí son demasiado mentirosos y estafadores . More

I visited this Nissan dealership yesterday with the intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite c intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite clearly advertising a specific price, when I arrived, they refused to sell the car at that price and forced us to purchase 3000+ additional service or protection, otherwise, they wouldn't sell the car to us. This blatant price fraud and coercive sales tactics made me highly suspicious of their integrity. More worryingly, after providing all the personal information for a credit check, they claimed they couldn't find my credit record and requested my wife's Social Security Number and other personal information, ultimately making us apply for a joint loan. That same evening, I had my loan officer check my credit score again, which came back almost 800 scores, showing no issues at all. This made me even more suspicious of their motives! What concerns me the most is that this dishonest company took all of our personal information. I am extremely worried they might misuse our credit information, possibly involving credit fraud. My loan officer, who was also very surprised by my experience. To protect myself and my family, I consider to seek legal advice. I strongly advise other potential customers to be highly cautious when dealing with this dealership and ensure that their personal information is well-protected. I sincerely hope Nissan will address this issue, cherish its reputation, and take appropriate measures to ensure such situations do not happen again. More

I have to say thank you to Kevin for his great customer service and listening to what I wanted. I was able to leave with my 2024 Nissan Sentra I appreciate what the team was able to do for me.Buena Park Te service and listening to what I wanted. I was able to leave with my 2024 Nissan Sentra I appreciate what the team was able to do for me.Buena Park Team are very helpful , professional , and great customer service . Thank you Kevin and everyone who helped us. I would recommend KEVIN TO ANY CUSTOMER. More

If you're in search of an honest dealership, steer clear of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that are supposedly already installed in the vehicle. Even presenting evidence of agreed-upon prices, their insistence on additional charges, admitting it's just "business as usual," left me feeling utterly deceived. Disappointed, I left without making a purchase. On my way home, I stumbled upon Puente Hills Hyundai, where pricing transparency was refreshing. No hidden fees, just straightforward service. However, the only good things at the deceptive dealership would be the potential tax credit if buying an electric car, can apply at the point of sales. (From what they said) More

Was just there today to buy a used truck, had my own lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same vehicle. Was weird. Liers and rip offs. Run don't look back. More