Buena Park Honda - Service Center

Excellent service with a smile I took my Honda in for a routine oil change and tire rotation. Giovanni was very kind and helpful to point out that my brake fluid needed to be change I took my Honda in for a routine oil change and tire rotation. Giovanni was very kind and helpful to point out that my brake fluid needed to be changed since the fluid's color was getting dark. Plus, I was able to get the battery sensor replaced at absolutely no cost because of a recall. Although Buena Park Honda isn't the dealership I go to to have my Honda serviced, I'm very thankful that such a helpful dealership is there since I'm often in the area. So, now that I found a reliable place, it makes getting my car serviced so much easier. Thank you very much, Giovanni and all the Buena Park Honda staff for your kindness and excellent service. More

Excellent service and friendly professional people The service was awesome! I went in for a safety recall service repair. Alvin Nguyen was friendly, helpful, and professional. The wait wasn't bad. The service was awesome! I went in for a safety recall service repair. Alvin Nguyen was friendly, helpful, and professional. The wait wasn't bad. More

Maintenance Great service, but please advice shuttle car driver to be costumer friendly, he lacks courtesy.My service advisor Mr Ngyuen is awesome as usual. Im ve Great service, but please advice shuttle car driver to be costumer friendly, he lacks courtesy.My service advisor Mr Ngyuen is awesome as usual. Im very lucky to have him checked my car even if I didn’t have an appointment that day. More

Shuttle Van Great service as usual. The only problem that I had was with the shuttle van. I waited about a 1/2 hour and finally took an Uber to work. I asked a Great service as usual. The only problem that I had was with the shuttle van. I waited about a 1/2 hour and finally took an Uber to work. I asked a couple of times, people said they would check, but no luck. No biggie.....You guys should get rid of the shuttle and Uber of Lyft people to their destination. It would be a lot cheaper for you. More

Friendly service writers & work was done in the estimated ti We took our 2017 Accord in for a warantee issue. I had never been to this dealer before, but Cerritos Honda wasn't taking online appointments, so I de We took our 2017 Accord in for a warantee issue. I had never been to this dealer before, but Cerritos Honda wasn't taking online appointments, so I decided to book an appointment for this dealership. There were many open slots available, even on a Saturday. However, even with a reservation, we still had to wait to drop the car off. The checkin was quick, but we had to wait for a service advisor to be assigned to us (Giovanni). The wait was about 15 minutes. After explaining the problem with the car, the advisor told us a rough estimate of how long it would take to have the mechanic investigate & possibly fix the problem, if parts were available. The estimate was pretty close, we were told about 1.5 hours, it was 2 hours when we got the call to come pick the car up. The checkout by the same service advisor was quick & we were picking up our car, freshly washed. So a minimum of time was spent taking care of our car on a Saturday and the problem was resolved with little or no fuss. What more could you ask. We'll be back if we ever need another dealer service visit. More

Great job! Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie explained to me what the oil % life means, and to look for service codes when it is time. I also explained my vehicle pulls to the right. Eddie had the mechanics take a look at my alignment; and is was off. My Ridgeline runs great! Buena Park Honda is honest and very helpful! More

Recall Repair Service I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful a I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful and friendly too. Also the shuttle service assisted me greatly, and the estimated time for the service repair was as long as Eddie suggested, which helped me plan out my day as needed. It was a great experience coming here, and to top everything off, they washed my car! That was a really nice touch. More

Amazing and very professional. Everytime I go in I always get treated amazing! Thanks to Eddie for always being so helpful. The service Eddie provides is top knotch! Highly recommen Everytime I go in I always get treated amazing! Thanks to Eddie for always being so helpful. The service Eddie provides is top knotch! Highly recommend speaking with him. The service advisor eddie is very professional and focused! He's passionate in what he does and never disappoints me when I come in! I usually dont wait long and I get my car washed too! Very fast and accurate service! Eddie goes over the whole service with you in person and makes Buena Park Honda amazing!!! More

Disappointed I went for my first service since I’ve leased my vehicle from this dealership. I made and appointment and when I got there I pulled up to the appointm I went for my first service since I’ve leased my vehicle from this dealership. I made and appointment and when I got there I pulled up to the appointment line and there was no one else in it. As I waited in my car for someone to acknowledge me, as the service advisor was coming to my car one of the porters stops him & tells him to go to the car behind me because “they were there first” I sat in my car for at least 5 minutes and there was never any one behind me waiting. After that that same porter came to my car and told me to wait on the bench for the service advisor. I wait and then I have a different porter come tell me with attitude that the service advisor was waiting for me. My service advisor, Gio, was very nice and helpful. He has excellent customer service skills. Other than that, if this dealership wasn’t so close and convenient, I most likely wouldn’t return. More

Fantastic customer experience Alvin Nguyen was fantastic. For the past several years we have been taking our cars to another local Honda dealership for service and always felt as Alvin Nguyen was fantastic. For the past several years we have been taking our cars to another local Honda dealership for service and always felt as though we were being sold "a bill of goods". No more. Buena Park Honda has our business from now on. I trust Alvin and will recommend him to family and friends. More