Buena Park Honda - Service Center

Honda Buena Park Rocks! They were able to fix and replace my headlight in one day. They opened at 7:00 am, right when my appointment was. They called me at 11:00 am, the time They were able to fix and replace my headlight in one day. They opened at 7:00 am, right when my appointment was. They called me at 11:00 am, the time they said they would call. They even washed my car! It was an awesome experience. More

Good first impression I typically avoid dealerships for service, but I have a service contract which provide free oil chsnges, so I took it to the dealership closest to my I typically avoid dealerships for service, but I have a service contract which provide free oil chsnges, so I took it to the dealership closest to my house. Overall it was a very good experience. The only downside was that when I first arrived and pulled into the line for appointments, it was t obvious to me where I should go or what I should do. Maybe there was a sign I missed, but I left my car and waited inside for a few minutes before anyone acknowledged me. Then when I finally got help, I was told that I was supposed to wait outside in my car for a service person. That would have been fine. I just felt like it was something I was supposed to know, so I was a bit annoyed. But Alvin made up for it when he came out. I dropped it off and got a ride home from a neighbor, so they not only changed the oil, but gave it a wash, which was an unexpected surprise. And Alvin was also great when I came to pick it up. So I will definitely come back here when it’s time for my next oil change. More

Great Service Great service! Quick! And polite! My service advisor was not present on the day I scheduled an appointment, but Eddie step in and assured I got the se Great service! Quick! And polite! My service advisor was not present on the day I scheduled an appointment, but Eddie step in and assured I got the services I needed. More

Excellent Service Made an appointment and it was kept by dealer. Service staff was helpful and warranty service was given promptly and staff was very friendly. Had be Made an appointment and it was kept by dealer. Service staff was helpful and warranty service was given promptly and staff was very friendly. Had been quoted 1 1/2-2 hours and service was completed in 45 minutes. Dealer is great. Have been going there since purchased car and will continue to use Buena Park Honda. Recommend this dealer! More

Confidence with BP Honda Service Dept I bought my '10 CRV used from BPH. Since ownership, I have only had the suv serviced by their service dept. It's comparable pricing and very efficie I bought my '10 CRV used from BPH. Since ownership, I have only had the suv serviced by their service dept. It's comparable pricing and very efficient getting you in and out quickly (for how busy they can be). I really liked the fact that they show you what concerns they may have with the car, rather then just saying you need this or that. they show the area that may need to be repaired. More

Quick and Easy Service Luis did a great job!!! We weren't there for more then an hour or so. We came in just for an oil change and thought we may be here a while but nope i Luis did a great job!!! We weren't there for more then an hour or so. We came in just for an oil change and thought we may be here a while but nope i was wrong. When arriving he looked up our information fairly quickly and said have a seat. From there on it was smooth sailing. I will definitely continue to come here as I have for the past 5 years and now ask for Luis Munoz. Thank you Buena Park Honda for hiring him. More

Professional service I came for recall just walk inside. Wait about 30 mins to get someone take care and another 90 mins repaired. Got complimentary car wash. I came for recall just walk inside. Wait about 30 mins to get someone take care and another 90 mins repaired. Got complimentary car wash. More

Great and Fast service The service at the Honda dealership was fast and quick. Eddie was clear about explaining what services I would need and was thorough in what installin The service at the Honda dealership was fast and quick. Eddie was clear about explaining what services I would need and was thorough in what installing a battery at the dealership would do for me. More

Reprogrammed key Iliana and Alvin provided such great customer service for my dad and I! We needed to have my car key reprogrammed and they took care of it speedily! T Iliana and Alvin provided such great customer service for my dad and I! We needed to have my car key reprogrammed and they took care of it speedily! Thank you both for relieving us of such a headache!!! More

Computer Software Replacement I had a very random breakdown with my car. It turns out the entire computer needed to be replaced in the vehicle. Thank goodness it was under warranty I had a very random breakdown with my car. It turns out the entire computer needed to be replaced in the vehicle. Thank goodness it was under warranty, but Eddie for Buena Park Honda was really great in providing updates and excellent customer service. Very happy with my local Honda dealership! More