Buena Park Honda - Service Center

Great service and helpful staff! Everyone was very helpful and efficient. Great service! I would recommend this place to everyone. I received a great price for a service I had done on Everyone was very helpful and efficient. Great service! I would recommend this place to everyone. I received a great price for a service I had done on my Honda Civic. More

Buena Park Honda has Zen I was treated very kindly at BPH. Alvin goes above and beyond to take care of customers. I was out in under an hour. While I waited there is a lovel I was treated very kindly at BPH. Alvin goes above and beyond to take care of customers. I was out in under an hour. While I waited there is a lovely lounge with superb coffee, etc. a wonderful place to Chill. I was impressed 3 years ago when we leased the car and I am still impressed with this place! Keep it up BPH! You’re doing a Great Job! More

Excellence Service I am very inpress and satisfied with the professional service and the quality of customer service that I received by taking my car to the Buena Park H I am very inpress and satisfied with the professional service and the quality of customer service that I received by taking my car to the Buena Park Honda dealer, David offers a great customer service with no time and taking things to the extra mile. Thank you so much for the good experience. More

Professional and efficient I tried this dealership because I was dissatisfied with the last for service. Alvin Nguyen was professional, friendly and provided me with good advice I tried this dealership because I was dissatisfied with the last for service. Alvin Nguyen was professional, friendly and provided me with good advice, then followed it up with speedy and thorough service. What more could I ask for. More

Early bird gets the shaft! You would think that having the first time slot of the day would help get you out quicker. I understand that a power failure is beyond your control. A You would think that having the first time slot of the day would help get you out quicker. I understand that a power failure is beyond your control. After power was restored I returned to the dealership in under 10 minutes. At that point I should have been one of the first customers seen, but there were many others ahead of me. It should not work this way. My vehicle was diagnosed and a part was ordered. One day wasted. On the second visit the part was replaced after a long wait. I began driving away and noticed a nail in the tire. Again not the dealerships fault but having to wait 2 hours to have the tire looked at was absurd. On another note, the coffee was undrinkable. More

Superb service Eddie Lopez helped me with my car and resolved every issue I had. Couldn’t be happier with the service! Quick and easy and hassle free. Definitely a g Eddie Lopez helped me with my car and resolved every issue I had. Couldn’t be happier with the service! Quick and easy and hassle free. Definitely a great experience compared to the last time I was there and I thank Eddie for that. More

Reliable and Superb Service I bought my first 2015 Accord from this dealership and found the entire experience excellent. The folks at this dealetship from General Manager to Sal I bought my first 2015 Accord from this dealership and found the entire experience excellent. The folks at this dealetship from General Manager to Sales ( Eric Perez ) Service ( David Rosales) are all courteous, friendly and frofessional. Recently, battery sensor a defective unit was replaced under warranty More

Great service and friendly staff Eddie was very helpful and friendly. I went in for an oil change and he told me I needed to get a tire rotation as well. The oil change was free, but Eddie was very helpful and friendly. I went in for an oil change and he told me I needed to get a tire rotation as well. The oil change was free, but I would have had to pay for my tire rotation. I told him I would just wait to do the tire rotation next time, but Eddie was very kind and had them do my tire rotation for me for free. More

10% discount He did not say 10% discount, I asked it, but He asked me ,do you have coupon? But I Know they used to discounted without coupun. He did not say 10% discount, I asked it, but He asked me ,do you have coupon? But I Know they used to discounted without coupun. More

They don't take the blame easily for their mistakes I went in for a airbag recall, picked up the car and just around the corner saw the airbag light on, I went back and the helper Jaime Gomez asked me i I went in for a airbag recall, picked up the car and just around the corner saw the airbag light on, I went back and the helper Jaime Gomez asked me if I had crashed without cheeking that I had just leaved the place, then he tried to tell me that I had brought the car with the light on and that it was not their fault, after me arguing that I was sure it was not on and after almost an hour of time wasted back and forth, he comes back and tells me that the car its ready and they just forgot to plug back in the bag sensor. Looks to me that they wanted to blame it on me and charge me for something extra Bad Customer service!!, first you check what i came for then you see if it was you and LAST you blame the customer. More