Buena Park Honda - Service Center

Buena Park Honda This dealership is under new ownership and it sucks even more than before. Rude staff. Joanne was so rude plus they lost my keys and took forever This dealership is under new ownership and it sucks even more than before. Rude staff. Joanne was so rude plus they lost my keys and took forever More

Awesome Very professional staff. Was greates and welcomed as soon as I pulled up to service my Honda Civic . Talk to Joanne. She’ll take care of you . Very professional staff. Was greates and welcomed as soon as I pulled up to service my Honda Civic . Talk to Joanne. She’ll take care of you . More

Awsome! Awesome! My car in for service and all the staff were so great. I was in and out in no time. I would definitely come back! Awesome! My car in for service and all the staff were so great. I was in and out in no time. I would definitely come back! More

Services heros Service manager Oscar Ramirez save the day. I was in and out in 1 hour like he said my new breaks work amazing and they even cleaned my car. Thank you Service manager Oscar Ramirez save the day. I was in and out in 1 hour like he said my new breaks work amazing and they even cleaned my car. Thank you Honda service department of Buena park for making me feel like family. More

Service Department Very good and prompt serviced. David is excellent: very friendly, courteous and took very good care of me. The service was done expeditiously an Very good and prompt serviced. David is excellent: very friendly, courteous and took very good care of me. The service was done expeditiously and I waited in the customer area which is spacious with adequate seating. Free WiFi was very good helping me to while away my time. More

Orderly and Attentive I scheduled an appointment for an oil change and that made checking into the system that much smoother. The service agents were all on deck and clearl I scheduled an appointment for an oil change and that made checking into the system that much smoother. The service agents were all on deck and clearly engaged with their customers. Each of them had a tablet to keep track of all the scheduled appointments, new arrivals, status check, process, etc. Thought here could be some glitches that come up (my name was initially on the check in list but then difficult to find in the tablet system), my agent was great! He was very friendly and attentive and addressed whatever questions I had. He offered a wash for my car that was complimentary and also mentioned the shuttle system in case I wanted to wait elsewhere. I decided to wait in the waiting area, which was comfortable enough - there was a TV and complimentary coffee available. The wait wasn't too bad. When my car was finished, my agent updated me and walked me over to the cashier so I could make my payments. As I exited, I couldn't find my car right away but the employees outside were kind enough to go find my car and direct me to some seats where I could wait. My service agent must have noticed because he came out to check on me and my car. He was so kind! I really appreciated it. THANK YOU, TONY! More

Auto repair This was my 2nd auto repair here at this location. And there has being a huge difference from a couple a years ago to now. I made an appt. because I h This was my 2nd auto repair here at this location. And there has being a huge difference from a couple a years ago to now. I made an appt. because I had a busy set forth. Thinking it was going to a long time for this repair. They made big changes. Soon as I arrived I was attended quickly and with in moments the mechanics had taking and placed it on the lift and began working on the car. I thought they just moved just to get the line moving. No I couldnt believe they were actually working on it. The repair was done in timely matter. I even had a little time to walk around to check out the new 2018s. I was surprised to find Caloca the mechanic to advised me personally with full info of the repair and to tell me car was ready. Outstanding customer care More

Pleasant to wait to be called Fast Service & Nice talks make me feel at home. I will definitely go this dealership when my next service is due and refer my friends driving Honda. Fast Service & Nice talks make me feel at home. I will definitely go this dealership when my next service is due and refer my friends driving Honda. More

Ended great Brought my car in for a routine service... had a few concerns and expressed them to the service manager. He explained that they were looking at ways Brought my car in for a routine service... had a few concerns and expressed them to the service manager. He explained that they were looking at ways to improve and was super nice about it. I believe him and will be back! More

First timer A+++ service First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will defin First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will definitely be back!!!! More