Buena Park Honda - Service Center

Service with a smile Their focus is on serving the customer - not just servicing the car. Alex Tissot was friendly and very helpful. I hope I get to work with him again Their focus is on serving the customer - not just servicing the car. Alex Tissot was friendly and very helpful. I hope I get to work with him again. More

So easy to work with! I had an appointment and in the past, it still took at least an half an hour to finally have a service tech come over, but this day was quick and ther I had an appointment and in the past, it still took at least an half an hour to finally have a service tech come over, but this day was quick and there were no lines of cars. Hugo, the adviser, was friendly and really helped me out, as my car needed way more service then I was ready for. The car was ready and pulled up when I arrived at the scheduled time. I was out of there within fifteen minutes with a happy, clean car. Very good experience. More

No point to schedule an appointment!!! My advisor was nice and friendly but I had an appointment scheduled for 1:20 pm for an oil change, waited in line for my turn until 2:25 pm what a was My advisor was nice and friendly but I had an appointment scheduled for 1:20 pm for an oil change, waited in line for my turn until 2:25 pm what a waste of time no point to schedule an appointment!!! I was out of the dealer at about 4:00 almost 3 hours just to get an oil change! More

Difficult Issue with Civic Tony did a great job with fixing an out-of-warranty issue with our Civic. He was the first Honda service manager to take us seriously and get a proper Tony did a great job with fixing an out-of-warranty issue with our Civic. He was the first Honda service manager to take us seriously and get a proper diagnosis of the years-long problem affecting our car. And then he and his boss convinced Honda Corporate to take responsibility for the repair since we had first raised the issue prior to our warranty expiring and that we were three-time Honda buyers. The dealer where we bought the car had previously refused to fix the car, but fortunately Buena Park Honda saved us. Helpful Honda is most accurate when it comes to Buena Park Honda. Thanks Tony. More

Amazing and quick service Although I did have to wait they were very eager and courteous. The wait wasn’t that long and they shuttled me back home when I needed and came quickl Although I did have to wait they were very eager and courteous. The wait wasn’t that long and they shuttled me back home when I needed and came quickly after service was complete. I had a coupon and they honored the coupon ! I will be back for service repairs More

Service Appointment Does Not Mean Much Made an appointment at 8:15AM on Friday, thinking of a quick drop off for service and factory recall repair. Big mistake, waiting in the appointment l Made an appointment at 8:15AM on Friday, thinking of a quick drop off for service and factory recall repair. Big mistake, waiting in the appointment line for close to an hour before seeing an advisor. It is so inefficient here, just need to drop off and pick up later, but no one bother asking while lots of cars in the queue. There are many workers walking around. More

Unparalleled Excellence! The Buena Park dealership is absolutely awesome! I came in for oil change and inspection on my new 2018 Honda Accord and the experience has been pheno The Buena Park dealership is absolutely awesome! I came in for oil change and inspection on my new 2018 Honda Accord and the experience has been phenomenal. The service staff is highly efficient, friendly, attentive and competent. They offered and provided transport to and from my office so I could get some work done while my car is being serviced. I love the experience overall. More

Helpful Honda staff strikes again! In short, my 2013 Honda Accord had some issues with the bearing, alarm, and a leak. They kept my car for a day to ensure everything was working proper In short, my 2013 Honda Accord had some issues with the bearing, alarm, and a leak. They kept my car for a day to ensure everything was working properly, but when I picked up my car the following day, my battery had died as well. The cause was unknown but the technicians, Joanne (my service advisor), and her General Manager were beyond proactive on delivering solutions to this dilemma and taking care of my rental. Things come up, and man they are busy, but their whole slogan of “Helpful Honda. . .” and then also wanting to place my needs as a priority really pushed this dealership to my number one Honda dealer and experience ever! Joanne was highly attentive, professional, comedic, and simply made this experience 20 times easier. Thank you Joanne, thank you to the techs and the GM, and I’ll definitely recommend Buena Park Honda not only for their service but for your purchasing needs! More

Excellent Service Advisor Wanted to give a shout out and a thank you to Giovanni Service Advisor, at Buena Park Honda, for all his helpfulness, politeness and great service!!! Wanted to give a shout out and a thank you to Giovanni Service Advisor, at Buena Park Honda, for all his helpfulness, politeness and great service!!! You’re the best!!! 😀 More

Quick & Easy Went to drop off my vehicle for an oil change on my lunch and I was in and out fast! Eugene McCoy helped & called me when my car was ready. Overall sa Went to drop off my vehicle for an oil change on my lunch and I was in and out fast! Eugene McCoy helped & called me when my car was ready. Overall satisfied with everything I bought my vehicle there & it was my first service & I was happy. More