Buena Park Honda - Service Center

Helpful service manager My CR-V is only two years old but the gas cap broke off from its attached sting about 10 months ago. So, it has been inconvenient every time when I n My CR-V is only two years old but the gas cap broke off from its attached sting about 10 months ago. So, it has been inconvenient every time when I need to refuel. I have owned a few cars over past years and never have once a gas cap deattached from the sting. So, this is apparently a manufacture defect. When I took my car in for an oil change and asked about fixing the cap, I was told that it is not under warranty, despite the fact that my car has only 14470 miles and two year from the purchase. Anyway, it was nice that Service Manager Tony Lagos was able to replace the cap for me without additional charge. More

Efficient and friendly, with a welcoming atmosphere. I recently received a service from Buena Park Honda-- first time after purchasing a brand new Honda from the same dealership. Similar to my purcha I recently received a service from Buena Park Honda-- first time after purchasing a brand new Honda from the same dealership. Similar to my purchasing experience, the service was taken care of efficiently amidst a welcoming atmosphere where I felt very comfortable waiting. The staff who took care of my maintenance service was friendly and answered my questions with assurance. The entire process was done very efficiently and took no more time than the estimate given at the start of initial check-up. More

Excellent Scheduled an appointment. Very friendly staff. Oil change was done in a very timely matter. The service person was very hospitable and courteous. Woul Scheduled an appointment. Very friendly staff. Oil change was done in a very timely matter. The service person was very hospitable and courteous. Would absolutely recommend. More

Great Customer Service I brought in my Honda Accord for a Oil Change and and the service was expedited thanks to Brian M, even though it was a busy Saturday. Great Customer I brought in my Honda Accord for a Oil Change and and the service was expedited thanks to Brian M, even though it was a busy Saturday. Great Customer Service and very Professional. Will Recommend Brain Robert G More

Body Control Module I originally went to a different Honda world and I felt like they were giving me the runaround so I went to the Honda world of Buena Park. I met with I originally went to a different Honda world and I felt like they were giving me the runaround so I went to the Honda world of Buena Park. I met with Hugo and he looked deeper into the situation and had his mechanics even call their support team to figure out the problem. We found out it was the body control module and luckily my vehicle was still on the warranty. Hugo helped me out by not finishing my paperwork and had me come in the next day because I had to order the part. When I came in he dispatched my vehicle and they took it back right away and I was informed it would take a couple hours, which it did. They even gave me a complementary wash and Hugo was in contact with me the whole time they were working on my vehicle. If I had any questions all I had to do was just go talk to him. I got offered a ride home and even a ride just to go grab food if need be. I highly recommend Honda world of going to Buena Park. Hugo and the mechanics, to me, went out of their way to figure out the problem with my vehicle, even if it did take a little bit longer it was great customer service. More

perfect job I have two Honda car, and always do service here on schedule. The advisor 2088 Lagos, Tony has professional knowledge, warm attitude and considerate s I have two Honda car, and always do service here on schedule. The advisor 2088 Lagos, Tony has professional knowledge, warm attitude and considerate service. He make me really happy, I will recommend my other friends to come for their car service. More

It is so happy. It was very happy time during serviced by BP honda dealer. All of associates are very kind anf warmful. Especially David. Thank you David ! Love It was very happy time during serviced by BP honda dealer. All of associates are very kind anf warmful. Especially David. Thank you David ! Love BP Honda More

Awesome service. New service manger is on it. I see many positive changes. They have room for some improvement, but I will be back for for continued service. New service manger is on it. I see many positive changes. They have room for some improvement, but I will be back for for continued service. More

A Fantastic Dealership where the client is always a priority It's always a pleasure to come to this dealership as they are placing a priority on the clients. The service I received from Eugene McCoy and staff w It's always a pleasure to come to this dealership as they are placing a priority on the clients. The service I received from Eugene McCoy and staff was, as always, top notch. I have bought and referred four cars purchased in the past two years and my friends and I are all delighted with the pricing and service this dealership has provided. I have a Honda dealership close to my house but I still go to Buena Park Honda as it is so superior in every way. KEEP UP THE GOOD WORK! More

Great Customer Service!!! I had to get a rear taillight bulb replaced and did so without an appointment. Giovanni my Service Rep took great care of everything, even though they I had to get a rear taillight bulb replaced and did so without an appointment. Giovanni my Service Rep took great care of everything, even though they were extremely busy. He even walked me out to my car to show me the repair and to make sure that I was satisfied!!! Thank you!!! More