Buena Park Honda - Service Center

Car had a leak due to a bad valve cover gasket. Joanne was very informative and gave me updates on my vehicle and they were fairly quick. Joanne provided excellent service and made me feel like family. was very informative and gave me updates on my vehicle and they were fairly quick. Joanne provided excellent service and made me feel like family. More

My visit was very smooth. Hugo provided excellent service; he explained everything thoroughly. He was very helpful and friendly and my car was serviced in a timely manner. I will be requesting him fo service; he explained everything thoroughly. He was very helpful and friendly and my car was serviced in a timely manner. I will be requesting him for future appointments. More

Great service. Service is great. Friendly staff. Clean facility. I went for routine maintenance. Staff didn't force me to buy additional service. Frank Gomez was my Service is great. Friendly staff. Clean facility. I went for routine maintenance. Staff didn't force me to buy additional service. Frank Gomez was my service specialist. He was very professional and nice. More

Great service, would expect first oil change to be free. The process was pretty straight forward to set the appointment on the phone. They opened up promptly at 7am and had me checked in by 7:10am. I was a l The process was pretty straight forward to set the appointment on the phone. They opened up promptly at 7am and had me checked in by 7:10am. I was a little surprised to see my truck parked in a lot in back at 7:30 so they didn't start working on it immediately. They were done with the service by 8:45 which is good but not stellar, considering it was just an oil change and tire rotation. I was surprised that Honda charges you for the first service, as Toyota gives you free oil changes for the first 36k miles. That is not the dealer's fault, that would be on Honda as a company. There really isn't any incentive to bring it to the dealer when you can go get the same price from Big O in half the time. The service writer was very polite and professional as were the rest of the employees. I'm not a big fan of the new policy to not wash cars to be "eco friendly". I see it as a way to save money. It makes you feel better to pick up a clean car. As far as dealers go, this one does a good job across the board. This is my first Honda and I have to say that we have a BMW and a Toyota, both received the first services free of charge. More

BP Honda Service Department I took my CR-V in for my first oil change and my service advisor, Eugene McCoy, explained to me that my CR-V wasn't due for it's first oil change. He I took my CR-V in for my first oil change and my service advisor, Eugene McCoy, explained to me that my CR-V wasn't due for it's first oil change. He showed me that I still had 30% oil life and I could come back later. I told me thanks, but I just wanted to change my oil for the first time at 5K.. He then showed me how he checks out the vehicles. Very thorough. He then gave me a coupon discount even though I forgot my coupon. Finally, my vehicle was ready earlier than promised. Good Job!! More

I have serviced my car at Buena Park Honda for the last 5 years or so...everyone has been great to work with. This was my first time working with Jonathan and he was awesome! I loved his honesty and he was years or so...everyone has been great to work with. This was my first time working with Jonathan and he was awesome! I loved his honesty and he was very patient explaining all of my options and answering all of my questions. I will definitely request him from here on out. Kathy More

Wonderful customer service by Service Advisor, Joanne Martinez. She was personable and timely. That’s what service is about...customer service and she provided just that. Thank you! Martinez. She was personable and timely. That’s what service is about...customer service and she provided just that. Thank you! More

Excellent service Excellent customer service by Service Advisor Jonathan Vera. I have been taking my car here for many years. Jonathan was helpful and friendly. Thank Excellent customer service by Service Advisor Jonathan Vera. I have been taking my car here for many years. Jonathan was helpful and friendly. Thank you. More

Excelente experiencia. Muy profecional todo el servició gente buena. La verdad muy agradecido con ustedes. Les deseo feliz navidad y un próspero ánimo y felicidad gente buena. La verdad muy agradecido con ustedes. Les deseo feliz navidad y un próspero ánimo y felicidad More

I have been taking my car here for years now. I totally recommend this place. Friendly and helpful representatives that want to help you. Even though I had made an appointment with a different rep it was l recommend this place. Friendly and helpful representatives that want to help you. Even though I had made an appointment with a different rep it was like she was helping me because I received the same level of care. Really had a now a day "rare great customer service experience. More