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Buena Park Honda - Service Center

Buena Park, CA

4.5
711 Reviews

711 Reviews of Buena Park Honda - Service Center

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June 28, 2020

Terrible, followed recommend maintenance only to get my vehicle in disrepair without any acknowledgement of the issue by staff. Only to realize it upon use. More

by UlloaE
Recommend Dealer
No
Employees Worked With
Service Technician - 4pm-6pm
Jul 03, 2020 -

Buena Park Honda responded

Here at Buena Park Honda, we strive for excellence, and are disappointed to hear that you received anything less. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (800) 264-5472 so we can work towards a resolution.

June 25, 2020

Excellent Service The Service Department is outstanding. Employees are courteous, efficient, professional, helpful, and informative. I would buy a car at Buena Park H More

by chipsnkate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang (and he was outstanding!)
Jul 02, 2020 -

Buena Park Honda responded

Chipsnkate, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

June 23, 2020

Amazing service I've been serviced with Buena Park Honda for 5 years and always satisfied every time I went there. Got there in time and got my car done within 2 hour More

by bngo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Luna
Jun 25, 2020 -

Buena Park Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

June 16, 2020

Great service Thanks so much to Jonathan for making my day with great service at Buena Park Honda today. One never knows what to expect when driving into a car deal More

by hisworkmanship210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Jun 18, 2020 -

Buena Park Honda responded

Hisworkmanship210, thanks for your praise and kind comments about our team. We hope to see you soon!

June 16, 2020

Great service by everyone at the dealer. Explained everything they did to my vehicle and answered any questions I had. Everyone was very respectful. Thank you More

by Zavalam063079
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Jun 18, 2020 -

Buena Park Honda responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 12, 2020

Very accommodating service advisor. This is my third time here and will surely visit this branch again for my next preventive maintenance check. Thank you and good job Honda Buena Park. More

by Graham
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Jun 18, 2020 -

Buena Park Honda responded

Graham, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2020

Excellent and very friendly service. It is like visiting a friend while waiting for my car to be serviced. Kurtis kept me informed of the repair status periodically and got my car serviced early too. More

by Warrior
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Jun 12, 2020 -

Buena Park Honda responded

Hi Warrior! We're so happy we were able to help you out! We hope to see you soon!

June 10, 2020

Kurtis was professional. When I didn't have a ride home after dropping my car off he had an employee drive me home immediately. I appreciate this kind of service. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Kurtis
Jun 12, 2020 -

Buena Park Honda responded

Lisa, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2020

Hiecel is an amazing sales rep who cares about her clients and is also very reliable when it comes to booking appointments. Also Eugene was very helpful throughout the process of my service. More

by Michaelmorales18
Recommend Dealer
Yes
Employees Worked With
Eugene and Hiecel
Jun 12, 2020 -

Buena Park Honda responded

Michaelmorales18, we are glad we could help! We hope to see you soon!

June 09, 2020

Very Satisfied with the Experience Had an appointment for a 100K mile servicing. Alex Luna, the service writer made recommendations on some options in having the service completed (thi More

by toishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Luna
Jun 12, 2020 -

Buena Park Honda responded

Hello Toishi, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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