Buena Park Honda - Service Center

Service Department Thank you very much for excellent service from Service Advisor and team. They understood what the customers needed and explained the options and tried Thank you very much for excellent service from Service Advisor and team. They understood what the customers needed and explained the options and tried to get the best for customers. More

Pulled in the service got greeted right away very polite. Great service I would recommend Buena Park Honda to friends and family. Until next time Great service I would recommend Buena Park Honda to friends and family. Until next time More

First time having service and seemed unorganized I made an appointment for Saturday July 25 at 1:00. I arrived at 12:48.....I waited 22 minutes until I finally asked a greeter when someone would hel I made an appointment for Saturday July 25 at 1:00. I arrived at 12:48.....I waited 22 minutes until I finally asked a greeter when someone would help. He suggested I fill out a drop off envelope then I could leave. Although he was nice and had me do that, my question is why. When I arrived there were 5 other cars to be checked in for appointments. One guy came out and helped someone then disappeared. A gal helped the car in front of me and then left on a break. This was my first time trying you out for service. This was a terrible start for me. Why do you not have one person checking every car in immediately upon arrival. Especially since we made appointments. Jonathan then called about half an hour later and confirmed what I was having done and the price. He said it would be about an hour. Two hours later he texts me to tell me it was ready. Don't tell me 1 hour and then it be two. I most likely will find another place to service my car. More

Eugene is the best!! Eugene McCoy is the funniest and the best service advisor you can ask for at Buena Park Honda. He truly runs the extra mile to take care of his client Eugene McCoy is the funniest and the best service advisor you can ask for at Buena Park Honda. He truly runs the extra mile to take care of his clients until they are satisfied with the service. He is the literal definition of what good customer service is. More

Great Customer services I had an awesome experience thank you, Alex for you great customer service. Excellent work from the whole team, good job well done. Will do busines I had an awesome experience thank you, Alex for you great customer service. Excellent work from the whole team, good job well done. Will do business again. More

Had a difficult time just trying to get someone to answer my call on the main phone line. Car was expected to be in the shop for 5 days or so and come to find out they do not loan or rent cars from that deal my call on the main phone line. Car was expected to be in the shop for 5 days or so and come to find out they do not loan or rent cars from that dealership. When I came to pick it up the service manager hit the panic button to locate my car and said there it is right over there. I thought they would at least drive it up to me Service was to repair air conditioning car is only a year and a half old still under warranty And they fixed the problems That’s why I indicated price was good More

I am always like to have my car’s services here. Everyone is nice! During this crazy pandemic I hope the dealer leave some sanitizer around the table for customers use it. It may have around, but I don’t see is nice! During this crazy pandemic I hope the dealer leave some sanitizer around the table for customers use it. It may have around, but I don’t see it. Well I am still like to come here! More

Always a Pleasant Experience I've had my CRV in for a few different repairs, always a very wonderful experience with the service department. All 3 of my issues have been resolved I've had my CRV in for a few different repairs, always a very wonderful experience with the service department. All 3 of my issues have been resolved and communication is always great. More

Went in for a oil change and tire rotation, Honda employees worked hard to get my service done. Alejandro service rep had great customer service and very helpful over all employees worked hard to get my service done. Alejandro service rep had great customer service and very helpful over all More

The guy who helped me was awesome, first my name was missing on the appt list but i was still accomodated. The guy was really helpful. missing on the appt list but i was still accomodated. The guy was really helpful. More