Buena Park Honda
Buena Park, CA
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I had a positive buying experience at Buena Park Honda. I was in a car accident recently and my car was totaled. Now I was faced with no car payment to having a new car payment. I was not looking forward t I was in a car accident recently and my car was totaled. Now I was faced with no car payment to having a new car payment. I was not looking forward to the car-buying process but the team at Buena Park Honda helped make it smooth and less stressful. CJ in Sales was friendly, informative, and courteous. I never felt pressured to make the purchase. Steve helped me stay within my monthly budget and Gina in Finance was very helpful, personable, and pleasing. Wonderful customer service overall. Thank you to all! More
I had a smooth experience with the Buena Park team. I already knew which car I wanted, and the salesperson Chase was very down-to-earth, professional, and helpful. I didn't feel like I was being 'sold' I already knew which car I wanted, and the salesperson Chase was very down-to-earth, professional, and helpful. I didn't feel like I was being 'sold' anything and felt no pressure to buy. We wrapped things up quickly, anyway. Thanks guys. More
All the staff at Buena Park Honda were amazing, Michelle was very attentive and great at helping me find exactly what I needed. I would highly recommend this location and would be happy to visit again in th was very attentive and great at helping me find exactly what I needed. I would highly recommend this location and would be happy to visit again in the future. More
Making a decision to purchase a new vehicle is a big decision, after all is a huge purchase. My nerves were eased by Chris Escobar. Mr. Escobar's calm demeanor and professional attitude made a huge di decision, after all is a huge purchase. My nerves were eased by Chris Escobar. Mr. Escobar's calm demeanor and professional attitude made a huge difference. He gets 5 stars for professionalism, knowledge and customer service! Mr. Escobar ran numbers for me over and over and was so patient towards me with the different purchase options and payment scenarios I discussed with him. Gina A. in the finance department also gets 5 stars! Gina got me good deal on manufacturer's extended warranty and to me, that's peace of mind. Thank you Chris and Gina, I will come back to you for a future purchase. More
My experience with Buena Park Honda has been very pleasant. Especially since my sales person Chris Escobar has always been courteous and patient with me. pleasant. Especially since my sales person Chris Escobar has always been courteous and patient with me. More
I purchased a 2022 Honda CrV Touring Hybrid in September and I couldn't be happier with it. It drives so smoothly and is such a beautiful car. I went to this dealer and the sales associate was patient, i and I couldn't be happier with it. It drives so smoothly and is such a beautiful car. I went to this dealer and the sales associate was patient, informative and fun to speak with. I was happy with the whole experience. More
I went to this dealership all the way from the San Fernando valley. The car I wanted wasn’t there so they asked for me to put a deposit down of $500 and they’d keep looking for a financier for me. The Fernando valley. The car I wanted wasn’t there so they asked for me to put a deposit down of $500 and they’d keep looking for a financier for me. They said it would take 1-2 days to get back to me. I ended up waiting 2 weeks for a car I did not even get because of their lack of updating me. I think the situation was handled very unprofessionally. Why does something that should take 1-2 days take over 2 weeks? At that point they should have just returned my money to me if they could not find something in that time frame. It seemed like no one knew what was going on with the car. The only person that went out of her way to help me was Michelle. This was the process of my first time buy and it was a complete headache going back and forth with these people. I went to a different dealership and walked out with the same type of car the same exact night. More