Buena Park Honda
Buena Park, CA
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My sales rep was CJ, who is young but did a great job at presenting the Ridgelines features, let me take a decent test drive without peppering me with lots of chatter, understood that I didn't want to go ba presenting the Ridgelines features, let me take a decent test drive without peppering me with lots of chatter, understood that I didn't want to go back n forth a million times with a manager. He did his job returning and presenting my counter offers and helped find a middle ground that worked. The only reason I'm not giving the dealership 5 stars is because of the silly alarm package trick that so many dealers do to clients. If they took the time to read the reviews of the KARR alarm service and listened to the buyers that this service is TOTALLY a waste of time and money. They know it, we know it. If CJ wasn't involved, I'd give the dealership a 3 star since I found this "add-on" of a crap alarm totally a game. Go ahead and buy from Buena but be firm and tell them NO you won't pay for this alarm that basically does nothing more than the factory alarm. I paid their "cost" of $695 vs the $1500 they wanted, but in retrospect, I should have walked out on the deal out of principle. If the add-on alarm was cool and did something special, then that is another story. Do yourself a favor Buena Honda and find a better product to create an add-on to help make you some extra margins. I don't fault people trying to make more money, but for goodness sake make it something we actually want and works. Google reviews of KARR and it's a plethora of 1 stars. That should tell you, something guys. More
Great service! Chase was extremely helpful and gave us an amazing deal! Will refer this dealership to family members! Chase answered all of the questions we had, an Chase was extremely helpful and gave us an amazing deal! Will refer this dealership to family members! Chase answered all of the questions we had, and took the time to help us decide on the vehicle. Great dealership! More