Buena Park Honda

Thank you for great service! In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena Park Honda a try. Oscar Rodriguezwas my service advisor. I came as a walk in and he quickly assessed my car, and within 50 minutes my oil change and car wash was finished. He estimated it would take an hour and 20 min. He was polite and gave service with a smile. Thanks again Oscar! I will be back! More

Excellent Service I would highly recommend anyone looking for a new or used car to visit this dealership. I had the pleasure of working with Tony Huynh. Hands down the I would highly recommend anyone looking for a new or used car to visit this dealership. I had the pleasure of working with Tony Huynh. Hands down the best service I have ever received from a dealership. Tony was very helpful and explained our buying options in professional manner. I have dealt with other salesmen from other dealerships and they can ruin the whole car buying experience. Tony made my experience worthwhile and one that I will remember when I am looking into cars in the future. Great job Tony and Buena Park Honda! More

Service on my Honda Odyssey Marcus CASTRO immediately recognized me and came up and offered to get me started even though there was quite a few customers it made my weight very s Marcus CASTRO immediately recognized me and came up and offered to get me started even though there was quite a few customers it made my weight very short and saw to it that my service is done in timely manner More

very friendly and helpful I got in really quick and the helped my right away. They were very friendly and had a very nice waiting area with drinks and coffee. I got in really quick and the helped my right away. They were very friendly and had a very nice waiting area with drinks and coffee. More

service department I only take my car to Buena park Honda when Marcus Castro is there. He is very knowledgeable and very trustworthy. I highly recommend this place wit I only take my car to Buena park Honda when Marcus Castro is there. He is very knowledgeable and very trustworthy. I highly recommend this place with Marcus Castro. More

I have been going to get my oil change done at your dealership. However, today, I was denied of that service, while i had a 4:40pm oil change appointment way head of time, simply because they have sen dealership. However, today, I was denied of that service, while i had a 4:40pm oil change appointment way head of time, simply because they have sent everyone home and no one will do the service. How can I make an appointment for a time that a service cannot be given to me. I am so frustrated because I am due for a service already. I do not have time to do it on weekdays. I find this really disappointing and unprofessional. Don't you guys check your appointments before sending your service team home?!!! Disappointing!!!!! I find that hard to believe that they overlooked as simple as an appointment for a basic oil change. If they cannot do the service then they should block that stupid time online that way no one will think that it is available when it is not. Because of this, I will no longer come back at this site for my services nor recommend friends and family to make purchases as well as services. What a waste of time! More

I recently wrote a bad review regarding the service my car received. On my paperwork, Eddie had been very descriptive on the work my vehicle needed. Why it was'nt done, i don't know. Nevertheless, he was car received. On my paperwork, Eddie had been very descriptive on the work my vehicle needed. Why it was'nt done, i don't know. Nevertheless, he was very professional, friendly, and helpful when i returned to the dealership VERY ANGRY. Immediately, Eddie & Joe helped me out and assured me my car would be fixed accordingly. Thanks guys, GREAT CUSTOMER SERVICE!!!!! More

I think the quality of their service is poor -- One husky guy did not take my concern seiously about my Honda Pilot A/C not sounding right -- Every so often the power of the air would dwindle -- He husky guy did not take my concern seiously about my Honda Pilot A/C not sounding right -- Every so often the power of the air would dwindle -- He claimed that was normal -- It was after the warranty of my A/C was expired that the A/C stopped working -- Another time, I told him of my Honda Pilot having an inside-leak when it rains a lot -- This same lazy guy said I would have to take it to a shop (outside of Honda) for them to figure it out and resolve it -- I even left a message on his manager's voicemail, complainig about this lazy guy's poor service, and never got a call-back -- I am so turned-off by Buena Park Honda and their poor service -- I now go to Norm Reeves Honda in Cerritos -- I told one of the Norm Reeves guys my A/C story -- He is going to talk with soneone at Honda Headquarters and see if I can have my A/C serviced without having to pay the full price -- So, goodbye to Honda Buena Park, and back to Norm Reeves Cerritos More

The team was very helpful and attentive. They answered all of my questions with patience and made sure that I was provided with complete information. I am thrilled with the vehicle that the salesman, Greg all of my questions with patience and made sure that I was provided with complete information. I am thrilled with the vehicle that the salesman, Greg Meeks, helped me select. How they handled my trade-in was wonderful. I feel confident that they did all they could to get me the best price possible. The Finance Manager, Marcie, made the finacial arrangements go very smoothly. I was happy with the whole experience and let the Manager, Freddy, know how much I apprecited everything. More