Buena Park Honda

First and last time First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it was my first time there I had to fill out a few question on a tablet they have (kinda cool because you can do this in the car). So the guy tells me it would be about a hour to finish I decide to stay an hour isn't bad. I watched other customers come in after me some with no appointments and leave before me. I figured it was ok because I'm not sure why they were there in the first place. So I didn't complain I just continued to wait. The adviser could see me looking around for my car I think he could tell I was ready to go so he says it'll be out soon. After two hours I get up and try to see what's going on. And I see my car no ones working on it it's just sitting off to the side so I ask what's going on is it ready ? No one knows, there was 3 guys trying to figure out what was going on with my car The help was great but there should be no reason why my car was done and no one knew or decided to tell me. My car was ready and sitting there but now they couldn't find my paper (because it was on someone's desk under other pages, I think they forgot about me) and if I didn't get up to see what was going on I could've be there for another two hours. To have an appointment at 4:20 and not leave till 7 is horrible service. Who knows how long the car was sitting there ready to go. More

I am a very happy customer😀😀 My name is Vanessa and i recently had a great experience at Honda of Buena park, I could not be happier. Everyone was so helpful and sales agent Franc My name is Vanessa and i recently had a great experience at Honda of Buena park, I could not be happier. Everyone was so helpful and sales agent Francis helped me so much on getting the best vehicle for me. This is the second car we get and both times we have walked out of there so happy, thank you so much Francis you are so good at what you do plz keep doing it😊 More

Not the place to buy a car, Terrible Management So Honda of Buena Park screwed me over big time. I bought a new honda civic last week, took it and got it inspected by both Uber and Lyft, cancelled m So Honda of Buena Park screwed me over big time. I bought a new honda civic last week, took it and got it inspected by both Uber and Lyft, cancelled my insurance from my trade in, got rideshare insurance and paid a deposit which was my money for my car payment of the car I traded in. Then 8 days later they call me to tell me that they couldn't go through with the loan and that I needed to bring the car back or else come up with a $9000 deposit. I was so furious, I can't believe that they would do something like this to somebody. Now I'm stuck with no money to make my car payment which was due a week ago and have to pick up the pieces and fix this mess that they pressured me into. On top of all that, when I picked up my old car they gave it to me with a flat rear tire. What a way to top it all off. If you think about buying a car then please do not go to Buena Park Honda More

Great all around. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. More

Michael Vejar is the best I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 St I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 Star. Desiree at the front desk is always on top of things. Goes to show how long I have been going there cause of the great customer Service. I drive from Corona to BP Honda. More

Thank you for great service! In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena Park Honda a try. Oscar Rodriguezwas my service advisor. I came as a walk in and he quickly assessed my car, and within 50 minutes my oil change and car wash was finished. He estimated it would take an hour and 20 min. He was polite and gave service with a smile. Thanks again Oscar! I will be back! More

Excellent Service I would highly recommend anyone looking for a new or used car to visit this dealership. I had the pleasure of working with Tony Huynh. Hands down the I would highly recommend anyone looking for a new or used car to visit this dealership. I had the pleasure of working with Tony Huynh. Hands down the best service I have ever received from a dealership. Tony was very helpful and explained our buying options in professional manner. I have dealt with other salesmen from other dealerships and they can ruin the whole car buying experience. Tony made my experience worthwhile and one that I will remember when I am looking into cars in the future. Great job Tony and Buena Park Honda! More

Service on my Honda Odyssey Marcus CASTRO immediately recognized me and came up and offered to get me started even though there was quite a few customers it made my weight very s Marcus CASTRO immediately recognized me and came up and offered to get me started even though there was quite a few customers it made my weight very short and saw to it that my service is done in timely manner More

very friendly and helpful I got in really quick and the helped my right away. They were very friendly and had a very nice waiting area with drinks and coffee. I got in really quick and the helped my right away. They were very friendly and had a very nice waiting area with drinks and coffee. More