Buena Park Honda

Absolute Scam I have lost absolute confidence in this location. I came here to service my car after I had some trouble starting it. My diagnostic report, however, w I have lost absolute confidence in this location. I came here to service my car after I had some trouble starting it. My diagnostic report, however, was completely false. The report said that my ignition switch was completely blown, and the associate helping me said that the wires were "blackened and charred." I was told that it would cost $651 just for the parts, and over $890 for the repair including labor. I decided to take my car home without the repairs, and when I looked at the ignition, it just wasn't true. The wires were fine, and the switch was in perfect working condition. Additionally, even Honda's online site had the part for less than $150. I tried contacting this location, and I have received no response. My emails were not responded to, and my calls during business hours haven't even been answered. I ended up fixing my car myself. Don't waste your time here. It isn't worth it. More

Great Customer Service! Francis T was awesome to work with! He came out with such a friendly, helpful personality and helped me leave with a used Honda CR-V at a great price! Francis T was awesome to work with! He came out with such a friendly, helpful personality and helped me leave with a used Honda CR-V at a great price! They did their best to get us out in a decent amount of time, it was busy due to the holiday so we understand it probably took a little longer than usual. I highly recommend this location and Francis ! More

Customer satisfaction Recently we bought a Honda CRV here. The price was fair and the sales person were professional and patient. We are happy to do business at this deale Recently we bought a Honda CRV here. The price was fair and the sales person were professional and patient. We are happy to do business at this dealership. More

THANK YOU SO MUCH, FRANCIS TANGLAO For giving a new and positive meaning to buying a new car! What used to be stressful and a whole day affair you turned into an easy breezy experience. For giving a new and positive meaning to buying a new car! What used to be stressful and a whole day affair you turned into an easy breezy experience. You patiently relayed to us everything we needed to know about the car of our choice and other models, too for comparison and offered us available options without being pushy. Your warm personality, professionalism, and genuine concern are truly commendable. Not to forget the "VIP Customer sign" was a nice touch and made us feel special. Needless to say, we came home totally satisfied and have been sharing the great experience with family and friends! Such a blessing! More

First and last time First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it was my first time there I had to fill out a few question on a tablet they have (kinda cool because you can do this in the car). So the guy tells me it would be about a hour to finish I decide to stay an hour isn't bad. I watched other customers come in after me some with no appointments and leave before me. I figured it was ok because I'm not sure why they were there in the first place. So I didn't complain I just continued to wait. The adviser could see me looking around for my car I think he could tell I was ready to go so he says it'll be out soon. After two hours I get up and try to see what's going on. And I see my car no ones working on it it's just sitting off to the side so I ask what's going on is it ready ? No one knows, there was 3 guys trying to figure out what was going on with my car The help was great but there should be no reason why my car was done and no one knew or decided to tell me. My car was ready and sitting there but now they couldn't find my paper (because it was on someone's desk under other pages, I think they forgot about me) and if I didn't get up to see what was going on I could've be there for another two hours. To have an appointment at 4:20 and not leave till 7 is horrible service. Who knows how long the car was sitting there ready to go. More

I am a very happy customer😀😀 My name is Vanessa and i recently had a great experience at Honda of Buena park, I could not be happier. Everyone was so helpful and sales agent Franc My name is Vanessa and i recently had a great experience at Honda of Buena park, I could not be happier. Everyone was so helpful and sales agent Francis helped me so much on getting the best vehicle for me. This is the second car we get and both times we have walked out of there so happy, thank you so much Francis you are so good at what you do plz keep doing it😊 More

Not the place to buy a car, Terrible Management So Honda of Buena Park screwed me over big time. I bought a new honda civic last week, took it and got it inspected by both Uber and Lyft, cancelled m So Honda of Buena Park screwed me over big time. I bought a new honda civic last week, took it and got it inspected by both Uber and Lyft, cancelled my insurance from my trade in, got rideshare insurance and paid a deposit which was my money for my car payment of the car I traded in. Then 8 days later they call me to tell me that they couldn't go through with the loan and that I needed to bring the car back or else come up with a $9000 deposit. I was so furious, I can't believe that they would do something like this to somebody. Now I'm stuck with no money to make my car payment which was due a week ago and have to pick up the pieces and fix this mess that they pressured me into. On top of all that, when I picked up my old car they gave it to me with a flat rear tire. What a way to top it all off. If you think about buying a car then please do not go to Buena Park Honda More

Great all around. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. More

Michael Vejar is the best I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 St I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 Star. Desiree at the front desk is always on top of things. Goes to show how long I have been going there cause of the great customer Service. I drive from Corona to BP Honda. More