Buena Park Honda
Buena Park, CA
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First oil change Very fast and so friendly . Answered every single question with patience and accuracy. I liked how they were patient with it being my first time . Very fast and so friendly . Answered every single question with patience and accuracy. I liked how they were patient with it being my first time . More
Honda Eddie Lopez was a great help. Very friendly and helped me understand more about my car. Originally I had went for an oil change, when I was informed I Eddie Lopez was a great help. Very friendly and helped me understand more about my car. Originally I had went for an oil change, when I was informed I needed one other thing done. I feel very great about the service people always very friendly and very knowledgeable about my car. Thanks More
John Buhs is the loveliest man there ever was The four star rating is only because my mother and I were at the dealership for a total of three hours. We already knew what car we wanted and had a c The four star rating is only because my mother and I were at the dealership for a total of three hours. We already knew what car we wanted and had a check ready to go. It seemed that the process of getting the car registered and detailed or whatever the case was -- that took forever. But our dealer was the kindest and sweetest man I've ever met. He was patient and accommodating and my mother, who is hard to impress, was insistent on coming back when we needed a car for my younger brother. He explained everything simply and understandably and made our strangely long experience go by as quick as he possibly could. More
Extremely Satisfied I came all the way from San Diego looking for a used 2016 Honda Accord Sport with low miles. I was immediately greeted and assisted by Joe Willis, wh I came all the way from San Diego looking for a used 2016 Honda Accord Sport with low miles. I was immediately greeted and assisted by Joe Willis, who was professional and courteous, and made the car buying experience really easy. Joe got me a good deal on a new 2017 Honda Accord Sport. I couldn't have been more happier. Unfortunately, my spare key wasn't programmed, and when I let Joe know, he was very apologetic and took care of the issue. Since I live almost two (2) hours away from Buena Park, Joe made arrangements with a San Diego Honda dealership (Sonic Automotive Store), and also took care of the cost. Excellent customer service! More
It was ok I guess Service advisor was nice, Eddie Lopez. All the work was done as I asked. They did everything. But next day the battery died on me and the alarm is mor Service advisor was nice, Eddie Lopez. All the work was done as I asked. They did everything. But next day the battery died on me and the alarm is more sensitive or the same. Tried calling back Eddie but no luck I called 5xs and I can't get help from the guy EJ though he said to give him a call anytime I need to ask for something or anything I need help with. Yea that didn't happen and I called the guy a lot too. More
Superior Customer Service at Buena Park Honda Real Live Helpful Honda People! Every person at this service center is friendly and goes the extra mile to make your experience with them the best. Real Live Helpful Honda People! Every person at this service center is friendly and goes the extra mile to make your experience with them the best. It did not use to be this way. I think they have a new Service Manager - huge difference. Pleasure to be there! Makes me want to buy my next car there More
👍🏻👍🏻👍🏻 This is my first time of buying a brand new car. Thanks a lot to Ms. Heicel Prado for helping me to get satisfied of what type i really wanted to buy This is my first time of buying a brand new car. Thanks a lot to Ms. Heicel Prado for helping me to get satisfied of what type i really wanted to buy according to budget. It's so easy to deal with her and she just listening of what you really want.. More
Great Service The associate Eddie helped me out and he was very attentive and friendly. I would highly recommend this service center to my friends and family. The associate Eddie helped me out and he was very attentive and friendly. I would highly recommend this service center to my friends and family. More
Wonderful customer service Eddie and the other members of this dealership were wonderful and fully accommodated my needs. I was informed that I had a missing part, and took the Eddie and the other members of this dealership were wonderful and fully accommodated my needs. I was informed that I had a missing part, and took the car in. I was in and out of the dealer in less than an hr. Eddie was very friendly and was also very good about following up! More
Bad Credit - You will still receive excellent service! I am so grateful that Rick Couture helped me -- he was so thorough, friendly, understanding and not pushy at all! I walked in being nervous about qual I am so grateful that Rick Couture helped me -- he was so thorough, friendly, understanding and not pushy at all! I walked in being nervous about qualifying for a vehicle due to damaged credit, and walked out with a brand new Honda Civic 2017!! If you are in the market for a car, and are a first time buyer, or worried about your credit -- GO TO RICK COUTURE! He explains everything and is great at communicating the process, as well as getting you into the best vehicle possible. He is awesome and will walk you through the whole process comfortably, while getting you the best deal possible!! I also worked with Renaldo Robichaw in the financing department who was also very thorough and helped me get a great warranty within my price point!! They really care at Buena Park Honda. More