Buena Park Honda

Customer Service was great. Willing to work with the customer. Consistent follow up with customer to make sure this purchase is what they were looking for. Willing to work with the customer. Consistent follow up with customer to make sure this purchase is what they were looking for. More

Good and easy explanation. no wasting time for customer. little pressure for warranty and insurance but it was acceptable for me. no wasting time for customer. little pressure for warranty and insurance but it was acceptable for me. More

They lie. We agreed on a different price and they pressure and lie to you to buy a dealer add-ons and different protection plans. As a matter a fact they told We agreed on a different price and they pressure and lie to you to buy a dealer add-ons and different protection plans. As a matter a fact they told me they can't sell me a vehicle without useless KARR security system...which is ridiculous. If you hear them saying they can't sell you the vehicle without KARR alarm sysyem - it's better to just walk away. More

Edward's been really patient and been helpful throughout the whole process. He is the person to go for. the whole process. He is the person to go for. More

Channy is amazing! Always provides the best experience when buying a car. Regardless of how late it is she keeps smiling! Always provides the best experience when buying a car. Regardless of how late it is she keeps smiling! More

I want to take a moment and thank Channy for helping me out on my trade in Im so in love with my Honda Civic. I recommend Buena Park Honda! ask for Channy😃😃😃 out on my trade in Im so in love with my Honda Civic. I recommend Buena Park Honda! ask for Channy😃😃😃 More

Love this Dealership and I will look forward to get my TYPE R pretty soon TYPE R pretty soon More

We had an outstanding customer service. CJ did a great job. He took the time to listen and answer all my questions. CJ did a great job. He took the time to listen and answer all my questions. More

The staff was very friendly and listened to what we had to say. Great customer service to say. Great customer service More

After deciding to buy the Odyssey, we contacted a total of three dealers on Cars.com. Buena Park Honda was the one with the quickest response and the most concise and clear explanation. We directly of three dealers on Cars.com. Buena Park Honda was the one with the quickest response and the most concise and clear explanation. We directly made an appointment to go to the store to discuss the price. The staff are all very friendly, especially Nora, who was the first precious gift of kindness we received after arriving in the United States. We are new immigrants who have just landed. Everything that people who have lived here for many years have taken for granted is new and challenging to us. For example, we just received the SSN card one day ago, and it has not yet been connected to our credit record in the bank. New language, new address, new phone number, new school for children, there are countless new things to solve every day. Although Nora has lived in the US for decades, she can still empathize with new immigrants and put herself in our shoes. She is very warm and considerate. Because there was no one at home to take care of the children, we had to bring our children to buy a car. She is very caring and experienced with children. She knows how to make them quiet and happy. During the several hours of negotiating the price and signing the contract, she was extremely helpful. It soothed the bored children well and made the car buying process go smoothly. She very patiently demonstrated and explained how to use this new car, which could also effectively solve our actual difficulties. This car buying experience is a wonderful thing worth remembering in our new life in a new country. The 2024 Odyssey EXL is very comfortable and practical to drive. This experience was more than just a purchase. Thanks to Rola, it left a beautiful mark on this important turning point in our lives. More