Buena Park Honda

Service Got servicing done there. Very good customer service. Discussed couple of options and services. Quick service and nice lobby / waiting room. Got a cl Got servicing done there. Very good customer service. Discussed couple of options and services. Quick service and nice lobby / waiting room. Got a clean car back. Definitely Recommended. More

Amazing they were all very friendly and welcoming. Skylar gave me all the information I needed, I felt very comfortable and no pressure. I left really happy a they were all very friendly and welcoming. Skylar gave me all the information I needed, I felt very comfortable and no pressure. I left really happy and excited with my new car! More

Helpful honda Oscar and Marcos did a great job helping me with my crv. They were fast and kind with the service. Thank you guys you made my day Oscar and Marcos did a great job helping me with my crv. They were fast and kind with the service. Thank you guys you made my day More

EXCELLENT SERVICE I am from out of town and when my TPMS light came on, I went in to Buena Park Honda to have it checked out. Marcos met me at the service desk. Not o I am from out of town and when my TPMS light came on, I went in to Buena Park Honda to have it checked out. Marcos met me at the service desk. Not only did he take care of that problem, but when he learned that I was about to return home, he also had a complementary full service check done on my vehicle. He was very courteous and professional. While I waited for my vehicle to be serviced, I noted the interactions of other service personnel with their customers. This place is the best I have ever seen and I've been going to Honda dealerships ever since I bought my Honda 12 years ago. More

BEST SERVICE I been to other Honda dealers but James from Buena Park honda provided best service ever. He answered all my questions with his knowledge of cars. He I been to other Honda dealers but James from Buena Park honda provided best service ever. He answered all my questions with his knowledge of cars. He was polite and professional. I recommend him to everyone, you won't regret! More

Happy customer Always professional and knowledgeable. The service advisors are the best. The dealership is well kept except for the coffee machine. Overall excellent Always professional and knowledgeable. The service advisors are the best. The dealership is well kept except for the coffee machine. Overall excellent experience each and every time. More

professional and helpful James is very professional. He is so patient to answer my questions. At the end, he helped me with some car door lock stuff. He is very helpful James is very professional. He is so patient to answer my questions. At the end, he helped me with some car door lock stuff. He is very helpful More

Good Service Went in for routine service on my car. James was nice, professional, and very polite. I did not even have to wait for an hour for my car to be finishe Went in for routine service on my car. James was nice, professional, and very polite. I did not even have to wait for an hour for my car to be finished. Making an appointment beforehand for service was helpful so that I did not have to wait as long. More

Very helpful Best service ever...i will not go anywhere else, they did not handle with me one bit. I felt like I got the red carpet treatment, I totally recommend Best service ever...i will not go anywhere else, they did not handle with me one bit. I felt like I got the red carpet treatment, I totally recommend this dealership.. More

HORRIBLE SERVICE I went in for service, dropped off my car and went back. They LOST my smart key and it took them almost 30 mins to just ADMIT that they cannot find my I went in for service, dropped off my car and went back. They LOST my smart key and it took them almost 30 mins to just ADMIT that they cannot find my key. Not informing me what was going on at all, I figured that something has gone wrong. The key was eventually found after one hour of dealing with the situation. However, the way the employees dealt with this situation was just UNBELIEVABLE. 1. The advisor, Alvin said that he doesn't know if they will replace the smart key system because his boss is not around and that I should come back the next day. They didn't want to take the liability of the key being lost. 2. I wanted to get some follow-up service but the advisor Ricky, service manager, Phan, even the general manager of Buena Park Honda NEVER replied back to my e-mails. IT IS CLEAR TO ME THAT BUENA PARK HONDA DOES NOT CARE ABOUT THEIR CUSTOMERS ESPECIALLY IN SITUATIONS WITH BAD SERVICE EXPERIENCES. This is not my first time having a bad experience at Buena Park Honda. I am not ever going back there again. More