Buena Park Honda

Exceptional customer service For car purchase, I was speaking to 10s of dealerships, Walked into many showroom and disappointed on false prices, unprofessional response and hassle For car purchase, I was speaking to 10s of dealerships, Walked into many showroom and disappointed on false prices, unprofessional response and hassled negotiation. Buena Park Honda offered, exceptional customer service. Fair negotiations and we got best deal. Empathetic employees who was kind enough to drive us to showroom, eased our purchase. Exhibited high standard of integrity with pricing. Happy with the purchase! More

Great atmosphere Walked in to Honda in Buena Park and was approached by Tigren, respectful, knowledgeable and courteous sale rep. We got straight to the point and I ne Walked in to Honda in Buena Park and was approached by Tigren, respectful, knowledgeable and courteous sale rep. We got straight to the point and I never felt pressured in any way shape or form to purchase a car. The atopmsphere was great in that dealership, felt like I was amongst friends. I will be going back for future purchases and recommend Buena Park Honda to friends and family members. Also can’t forget Dewey he too Is a great guy, good vibes in that place all around. More

First timer A+++ service First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will defin First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will definitely be back!!!! More

A.H. Nguyen It was a great service that Tony Huynh provided, he’s very honest and helpful and straight forward deal. Very recommend to anyone that’s looking for a It was a great service that Tony Huynh provided, he’s very honest and helpful and straight forward deal. Very recommend to anyone that’s looking for a new Honda vehicle, Tony Huynh is the one to talk to. I’ll be coming back to this dealership in the future for another new vehicle. Great Services!!! More

Horrible Service experience I have attended this dealer multiple times for service (with and without appointment). I recently went to the appointment i had scheduled for 4/3/17 a I have attended this dealer multiple times for service (with and without appointment). I recently went to the appointment i had scheduled for 4/3/17 at 4:30pm. I arrived early and despite having an appointment my car was not given back to me until 6:58pm!!! Are you kidding me? What is the purpose of making an appointment if you are not seen at the time and still wait about 3 hours. The worse part is that i just needed to purchase a new tire (ONE TIRE).... wow! I absolutely do not recommend the service. More

Disappointed in Service I arrived 10 minutes early for a vehicle service appointment. I waited in line for 45 minutes after my appointment time before a service advisor was a I arrived 10 minutes early for a vehicle service appointment. I waited in line for 45 minutes after my appointment time before a service advisor was able to get to me. The service advisor J.G. was not personable and needs work with his customer service skills. I am starting to regret purchasing a vehicle from this honda dealership due to having 2 bad experiences from this place. Hopefully they turn things around before i have to go to that dealership again. More

great customer service one of the best dealers i have gone to. work in a dealer myself and this experience was quick and easy have no complaints all around great service one of the best dealers i have gone to. work in a dealer myself and this experience was quick and easy have no complaints all around great service More

Great experience 2nd purchase from this dealership. Makes things, easy, understandable and convenient. all employees i encountered were friendly and not over bearing. 2nd purchase from this dealership. Makes things, easy, understandable and convenient. all employees i encountered were friendly and not over bearing. Makes you glad you purchased, no regret. More

Service department needs improvement This has happened to me 3/3 visits: Went for an oil change which should take no more than 30 minutes. I ended up waiting for 2 HOURS Only rea This has happened to me 3/3 visits: Went for an oil change which should take no more than 30 minutes. I ended up waiting for 2 HOURS Only reason I come is because I bough an oil change package with my lease. Otherwise, I wouldn’t bother coming in for service. More

Great Service Signed up last minute for oil change/15,000 mi. service if they could do it. It was a super busy day, I was surprised at how fast they worked the line Signed up last minute for oil change/15,000 mi. service if they could do it. It was a super busy day, I was surprised at how fast they worked the line, processed my intake very thoroughly, repeating before and after the service what was covered/accomplished. Price a little high, but I want Honda to work my Honda. Very nice waiting area and space throughout dealership. Other employees very friendly. Was in and out in 2 hours, on a Monday! Did not know this was their busiest day, will schedule for another day when next needed. I appreciated David Rosales' professionalism and thoroughness. I am always nervous about having my car worked on. Thank you for making such a pleasant experience. More