
Buena Park Honda
Buena Park, CA
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Excellent Car Buying Experience I was able to walk in and walk out with my car within two hours. It was very fast and the staff was helpful and professional. Would definitely recomme I was able to walk in and walk out with my car within two hours. It was very fast and the staff was helpful and professional. Would definitely recommend! More
Devoted and Determined I was helped by Mr. Francis Tanglao and was able to lease my first car, which was a 2018 Honda HRV for the price I was looking for. He provided me wit I was helped by Mr. Francis Tanglao and was able to lease my first car, which was a 2018 Honda HRV for the price I was looking for. He provided me with all the important information I needed to make the right decision. Once all the paperwork was finished, Mr. Tanglao had my car cleaned and ready to go! He made this first experience easy and was there to always double check and make sure everything was right and ready for me and my new car! More
Helpful Honda staff strikes again! In short, my 2013 Honda Accord had some issues with the bearing, alarm, and a leak. They kept my car for a day to ensure everything was working proper In short, my 2013 Honda Accord had some issues with the bearing, alarm, and a leak. They kept my car for a day to ensure everything was working properly, but when I picked up my car the following day, my battery had died as well. The cause was unknown but the technicians, Joanne (my service advisor), and her General Manager were beyond proactive on delivering solutions to this dilemma and taking care of my rental. Things come up, and man they are busy, but their whole slogan of “Helpful Honda. . .” and then also wanting to place my needs as a priority really pushed this dealership to my number one Honda dealer and experience ever! Joanne was highly attentive, professional, comedic, and simply made this experience 20 times easier. Thank you Joanne, thank you to the techs and the GM, and I’ll definitely recommend Buena Park Honda not only for their service but for your purchasing needs! More
Excellent Service Advisor Wanted to give a shout out and a thank you to Giovanni Service Advisor, at Buena Park Honda, for all his helpfulness, politeness and great service!!! Wanted to give a shout out and a thank you to Giovanni Service Advisor, at Buena Park Honda, for all his helpfulness, politeness and great service!!! You’re the best!!! 😀 More
Quick & Easy Went to drop off my vehicle for an oil change on my lunch and I was in and out fast! Eugene McCoy helped & called me when my car was ready. Overall sa Went to drop off my vehicle for an oil change on my lunch and I was in and out fast! Eugene McCoy helped & called me when my car was ready. Overall satisfied with everything I bought my vehicle there & it was my first service & I was happy. More
Long wait I went to the dealer to get a my tire pressure check, receptionist told me there is no line so I went thinking it will be a quick one, I had to wait 2 I went to the dealer to get a my tire pressure check, receptionist told me there is no line so I went thinking it will be a quick one, I had to wait 2 hours for oil change. There were a lot of staff though. No sorry, I think this is norm for them. I will not go back for two hour oil change. More
Buying my car The only bad experience was they were really slow with getting the paperwork done, it took 2 hours. But everyone was really courteous and friendly The only bad experience was they were really slow with getting the paperwork done, it took 2 hours. But everyone was really courteous and friendly More
New Vehicle Purchase I just bought a brand new Hr-V here on Saturday. I was dreading going in on a Holiday weekend but the staff was great! My sales guy Chase kept checkin I just bought a brand new Hr-V here on Saturday. I was dreading going in on a Holiday weekend but the staff was great! My sales guy Chase kept checking on me and updating me when I would be in with finance. The finance manager Rolando had patience with my toddler in the office and made it a great experience. More
Excellent Service! We have been been customers of Buena Park Honda since 2007 and have always been extremely satisfied with every aspect of our dealings with them in bot We have been been customers of Buena Park Honda since 2007 and have always been extremely satisfied with every aspect of our dealings with them in both sales and service. Most recently, scheduled an early morning service appointment, decided to drop the car off the night before, no problem. David Rosales, our service advisor contacted us promptly to go over our request that same evening. Before 8:30 the next morning he contacted us again to inform us of some additional required work that should be done. A few minutes later he called again to let us know that the additional work was covered by our extended warranty. Our final bill was well below the initial estimate, the car was ready by noon and was presented freshly washed and ready to go. Thanks David and Buena Park Honda! More
Good service. I used to go to another mechanic and then I tried BP service when I needed to fix my recalled air bags. They did a great job very efficient. I like I used to go to another mechanic and then I tried BP service when I needed to fix my recalled air bags. They did a great job very efficient. I like that they have Saturday hours - though you should make an appointment - much easier if you do. My only complaint is why can’t they identify the part I need to fix my center council that won’t close. I was quoted 3 different prices -at different times - it is not my job to know what part is broken. Other than that - I would recommend and will be returning More