Buena Park Honda

Service I’ve been a customer since 2007x I bought 3 DUVs here n service n repair Department was excellent for 7 yrs.. But not anymore for the last 2 years. I’ve been a customer since 2007x I bought 3 DUVs here n service n repair Department was excellent for 7 yrs.. But not anymore for the last 2 years. I have an appt. at 4 pm but my car was not taken until 5:30 pm . It’s only a flat tire. I talked to Oscar Ramirez , service manager n told him my concern but you know what he said?Oscar said even if I have appt., it’s normal for customers to wait n didn’t even assure me if he’ll see when my car will be serviced. I told Oscar it’s been an hour n Hugo my service specialist didn’t even update me( I have to ask Hugo 3 times about my car service) Oscar just said soon maybe. Not a good managerial service. Mike S. n his team were the best for 7 yrs. ( and I highly recommended this place before n always gave a 5 star rating) If their customer service doesn’t improve , I will bring my car in another delearship n will not recommend this place anymore. More

Very customer-friendly dealership Attentive and caring customer service from this dealership. Purchased a beautiful used vehicle and they have gone above and beyond meeting our expecta Attentive and caring customer service from this dealership. Purchased a beautiful used vehicle and they have gone above and beyond meeting our expectations! Even if you have to drive a little farther to Buena Park Honda...it will be worth your time. More

Love it! Great customer service by Giovanni, transmission and brake service was quick and always at the best prices. Happy to bring my car in with or without a Great customer service by Giovanni, transmission and brake service was quick and always at the best prices. Happy to bring my car in with or without appointment More

Great Customer Service I came to Buena Park Honda for the first time on Saturday, being a first-time Honda owner. I was very impressed with the courtesy, professionalism, fr I came to Buena Park Honda for the first time on Saturday, being a first-time Honda owner. I was very impressed with the courtesy, professionalism, friendliness, & thorough explanation of service that I received from Hugo Novoa. I appreciated his attention to detail & felt that my car was in good hands. I was first in line, so waited about 2 hours. The cashier (I'm sorry I didn't catch your name!) was also very friendly & helpful. All in all, I was very satisfied with the wonderful customer service & car maintenance I received from Buena Park Honda & will recommend you to my friends & colleagues, Kudos for your Excellent service!!! More

great place to have your car worked on This is my 4th car from this dealership and I would not go anywhere else. I feel they treat me very well and I believe that I can trust them. I had an This is my 4th car from this dealership and I would not go anywhere else. I feel they treat me very well and I believe that I can trust them. I had an apt. for an oil change and I wasn't there long at all. I tell my friends about it all the time. More

Very friendly and professional I was very satisfied with the service recently received and would recommend Vuena Park Honda to my friends and family. Very satisfied with the Person I was very satisfied with the service recently received and would recommend Vuena Park Honda to my friends and family. Very satisfied with the Person who assisted me with my vehicle needs. More

Service and customer professionalism Very professional dealing with customer and very good customer service, I had an oil change in my hrv last Saturday and service was fast despite I was Very professional dealing with customer and very good customer service, I had an oil change in my hrv last Saturday and service was fast despite I was a walk in and no appointment. Thank you for your good service. Keep up the good work. More

Pleasantly Satisfied Went in for an oil change and check an oil leak, and notified my service adviser I had a competitors coupon and a 3rd party extended warranty plan. L Went in for an oil change and check an oil leak, and notified my service adviser I had a competitors coupon and a 3rd party extended warranty plan. Long story short, they honored the coupon (which was a GREAT price) and they did all the leg work to submit the claim to my 3rd party extended warranty plan. I'm a very satisfied customer at this point! More

Great experience BP Honda is the best. Every person is pleasant, friendly and knowledgeable. Channy is amazing. She is patient, helpful and intuitive. She understood o BP Honda is the best. Every person is pleasant, friendly and knowledgeable. Channy is amazing. She is patient, helpful and intuitive. She understood our needs and executed what we wanted with minimal time and effort from our side. She is a gem! We enjoyed the whole car shopping experience because each person smiled (goes a long way after a full day at work!). They provided exactly what we needed - car and service. Thank you! More

Excellent service by service tech Tony L. Took my 2015 Honda Accord in for an oil change. Service Tech Tony Lagosa made it an excellent experience. Very thorough in explaining everything. G Took my 2015 Honda Accord in for an oil change. Service Tech Tony Lagosa made it an excellent experience. Very thorough in explaining everything. Great customer service. More