Buena Park Honda

Bought a family spaceship! (2018 Odyssey touring) So my family and I came in to purchase a used van after visiting a few dealerships. I appreciated not being haggled and pressured. I spoke with Channy So my family and I came in to purchase a used van after visiting a few dealerships. I appreciated not being haggled and pressured. I spoke with Channy Gil and she was very helpful and knowledgeable. I also spoke with Daniel Makkouk because I was buying a used car and I wanted more information regarding their used car inventory. He was very knowledgeable and also surprised that he was a Honda tech and mechanic for some years now. In my book that is a very good thing cause your speaking to someone that actually knows the cars. Overall my experience was very good. This is my second car I have purchased here(first one was a used Toyota Prius that I love). I didn't end up leaving with the van I went for, but instead I left with a brand new one and an awesome deal on it, so I(wife) was very happy. I will come to see Daniel Makkouk and Channy Gil again on my next car. thank you guys for the great service and great cars! Our family Thanks you guys More

Great Customer Service I brought in my Honda Accord for a Oil Change and and the service was expedited thanks to Brian M, even though it was a busy Saturday. Great Customer I brought in my Honda Accord for a Oil Change and and the service was expedited thanks to Brian M, even though it was a busy Saturday. Great Customer Service and very Professional. Will Recommend Brain Robert G More

Body Control Module I originally went to a different Honda world and I felt like they were giving me the runaround so I went to the Honda world of Buena Park. I met with I originally went to a different Honda world and I felt like they were giving me the runaround so I went to the Honda world of Buena Park. I met with Hugo and he looked deeper into the situation and had his mechanics even call their support team to figure out the problem. We found out it was the body control module and luckily my vehicle was still on the warranty. Hugo helped me out by not finishing my paperwork and had me come in the next day because I had to order the part. When I came in he dispatched my vehicle and they took it back right away and I was informed it would take a couple hours, which it did. They even gave me a complementary wash and Hugo was in contact with me the whole time they were working on my vehicle. If I had any questions all I had to do was just go talk to him. I got offered a ride home and even a ride just to go grab food if need be. I highly recommend Honda world of going to Buena Park. Hugo and the mechanics, to me, went out of their way to figure out the problem with my vehicle, even if it did take a little bit longer it was great customer service. More

Excellent customer service Francis Tanglao is very helpful. He explains everything in detail and wont leave you with any unanswered questions. Very knowledgeable, approachable a Francis Tanglao is very helpful. He explains everything in detail and wont leave you with any unanswered questions. Very knowledgeable, approachable and always ready to help. Car was spotless when he handed it over to me. Buena Park honda is so far the best dealership i have ever been. More

perfect job I have two Honda car, and always do service here on schedule. The advisor 2088 Lagos, Tony has professional knowledge, warm attitude and considerate s I have two Honda car, and always do service here on schedule. The advisor 2088 Lagos, Tony has professional knowledge, warm attitude and considerate service. He make me really happy, I will recommend my other friends to come for their car service. More

EEEK! ME THINKS NOT AGAIN!! I don't take pride in giving 1 star reviews, and seldom do, but Buena Park Honda, you deserve this one star review!! Absolute TERRIBLE.... I repeat T I don't take pride in giving 1 star reviews, and seldom do, but Buena Park Honda, you deserve this one star review!! Absolute TERRIBLE.... I repeat TERRIBLE experience! Bait and switch is in full effect. EXCESSIVE wait for finance and delivery... and thats not the bad part! I drive my 18 Ridgeline with 63 miles on the odometer home from the dealership. On my way, I make one stop before arriving home. I push the ignition button to turn off the engine and the battery dies... like 6 feet under dead!. So, I wait an hour for AAA to arrive for assistance. They run a diagnostic that confirms the battery is the problem and not the alternator. They jump start me. I drive around (as if the 30 minute drive home was not long enough) and try to back into my parking space. The truck lurches and jerks both in steering and transmission to the point that I did not feel comfortable risking body or property damage parking in the garage, so I put in on the street. The next morning, I go out at 8:30am to start up the Ridgeline and... drum roll please... the battery is dead again... I get a second jumpstart and let it run for an hour while attempting to call the dealership about this problem. From 10:00am until 10:15am I could not reach ANYONE... NO ONE in sales, NO ONE at reception. Frustrated with trying to reach the dealership, I decide I would drive back but just after a few minutes on the road, I have alarm chimes going off and icons displayed in the data info area on the dash. Deciding that a 25 mile trip in 90 degree heat was not wise, I took this brand new Ridgeline with less than 100 miles to a Firestone facility I have used in the past. They do an assessment and I'm buying a new battery to the tune of $207 for a brand new vehicle I have had for 16 hours! I just spent north of $30,000 for a brand new vehicle . While I hate to sound "entitled" the dealership should take 100% ownership for this issue and make additional compensatory steps necessary, because as of right now, NO ONE at Buena Park Honda is helpful! I am so, so VERY ready for my survey from Honda. I can truly say, that this is my 15th Honda product and as of right now, it will be the last. More

It is so happy. It was very happy time during serviced by BP honda dealer. All of associates are very kind anf warmful. Especially David. Thank you David ! Love It was very happy time during serviced by BP honda dealer. All of associates are very kind anf warmful. Especially David. Thank you David ! Love BP Honda More

Awesome service. New service manger is on it. I see many positive changes. They have room for some improvement, but I will be back for for continued service. New service manger is on it. I see many positive changes. They have room for some improvement, but I will be back for for continued service. More

A Fantastic Dealership where the client is always a priority It's always a pleasure to come to this dealership as they are placing a priority on the clients. The service I received from Eugene McCoy and staff w It's always a pleasure to come to this dealership as they are placing a priority on the clients. The service I received from Eugene McCoy and staff was, as always, top notch. I have bought and referred four cars purchased in the past two years and my friends and I are all delighted with the pricing and service this dealership has provided. I have a Honda dealership close to my house but I still go to Buena Park Honda as it is so superior in every way. KEEP UP THE GOOD WORK! More

Great Customer Service!!! I had to get a rear taillight bulb replaced and did so without an appointment. Giovanni my Service Rep took great care of everything, even though they I had to get a rear taillight bulb replaced and did so without an appointment. Giovanni my Service Rep took great care of everything, even though they were extremely busy. He even walked me out to my car to show me the repair and to make sure that I was satisfied!!! Thank you!!! More