Buena Park Honda

Not Satisfied My wife and I came to Buena Park Honda with our 2018 Honda Civic, on Tuesday July 30th. Our car stopped. Our car is less than two years old and only My wife and I came to Buena Park Honda with our 2018 Honda Civic, on Tuesday July 30th. Our car stopped. Our car is less than two years old and only 9580 miles on it. We called AAA. The AAA tech tested the Battery and gave a print that our battery is bad. We came to Buena Park Honda and parked the vehicle in Walking line. The man came and told us that because we do not have appointment and will have to wait till all the cars/customers with appointment is completed. I explained the situation of our car. The man was very rude and said that it may take very long. Even the lady at the Service Podium was not at all understanding. Only reply that we do not have appointment and we will all 5 cars with appointment will be served. It was an emergency we were stranded on the road and came to Buena Park Honda. B. P. Honda technician found that Battery is bad and it was replaced. Eugene McCoy was our service Advisor. When we came home and read the invoice which stated that 27 point inspection completed and report is given to the customer. Mr Eugene McCoy has not given the written report to us. Very dissatisfied with the service. More

Channy was awesome! Process was quick and efficient. Great experience. Would highly recommend and will definitely be back for future purchases. Thank you for your help! Great experience. Would highly recommend and will definitely be back for future purchases. Thank you for your help! More

Perfect in everything. Thank you for all of your help with my service to my pilot. Very helpful and mindful to my time. Thank you again with my service to my pilot. Very helpful and mindful to my time. Thank you again More

Came in to the dealer with a monthly price range. Gina was. Very helpful in making it happen. Was happily able to walk out with the car I wanted at a great price. Friendly environment! was. Very helpful in making it happen. Was happily able to walk out with the car I wanted at a great price. Friendly environment! More

Very pleasant very friendly very helpful I do all my business with Channy she is a very good person always helpful makes everything a lot easier people she puts in front of you very competent I will con business with Channy she is a very good person always helpful makes everything a lot easier people she puts in front of you very competent I will continue to do business with her and all my friends will to I give her 100 stars More

Channy help me with my new car. She was amazingly friendly. Ellisa was amazing and she Help get a new car. Thank you both. love my new car. Thanks for getting me out of a bad deal. friendly. Ellisa was amazing and she Help get a new car. Thank you both. love my new car. Thanks for getting me out of a bad deal. More

Went in for an SUV and the sales rep seems to know his numbers so there was little room to negotiate. That said, our price was about where we wanted it to be anyway so it worked out. numbers so there was little room to negotiate. That said, our price was about where we wanted it to be anyway so it worked out. More

Excellent customer service! Warmly greeted by all employees. Alex Luna was great at assisting me with my car service in a nice and professional manner. I’d definitely recommend this dealership to any employees. Alex Luna was great at assisting me with my car service in a nice and professional manner. I’d definitely recommend this dealership to anybody. And the free car was is a plus! More

Joshua West was very helpful from the very beginning. Calm and explaining what needed to be done on my car. Appreciated his help and easy-going manner. Great service. Calm and explaining what needed to be done on my car. Appreciated his help and easy-going manner. Great service. More

Service Department Thank you very much for excellent service from Service Advisor and team. They understood what the customers needed and explained the options and tried Thank you very much for excellent service from Service Advisor and team. They understood what the customers needed and explained the options and tried to get the best for customers. More