Buena Park Honda

I’m extremely disappointed with my recent experience at this Honda dealership. My family and I walked in specifically asking for a 2026 Honda Odyssey, and we even test drove the 2026 model. We told the sal this Honda dealership. My family and I walked in specifically asking for a 2026 Honda Odyssey, and we even test drove the 2026 model. We told the salesperson we wanted that same car in a different color, and at no point were we informed that the vehicle we were actually purchasing was a 2025 model instead. Only after signing all the paperwork and checking the VIN later did we discover it was a 2025, not a 2026. When I brought this up, the dealership’s response was dismissive—they claimed “there was never discussion of 2026,” even though that’s what we came in asking for and test drove. What’s worse is that they said the “deal is done” and “cannot be taken back” simply because we drove off the lot, despite the fact that we were never told or shown that the car was a 2025 before signing. This feels misleading and unprofessional, especially given how much trust and money are involved in buying a new vehicle. I would caution anyone purchasing here to double-check everything before signing—apparently, what you’re told and what you receive may not match. More

Very friendly good price Good explanation. Lot of choice to pick the car. Definitely going back next times Lot of choice to pick the car. Definitely going back next times More

We had a great experience purchasing a vehicle from Buena Park Honda. CJ (Chris Maae) is an exceptional salesman. CJ attended my wife and I with patience, respect, and courtesy. CJ did not pressure us nor mi Park Honda. CJ (Chris Maae) is an exceptional salesman. CJ attended my wife and I with patience, respect, and courtesy. CJ did not pressure us nor mislead us like the other Honda dealer (I'll keep them anonymous). I also want to acknowledge Peter, the sales manager. He was professional and respectful during the sale process. Finally, I want to shout out Winston Wei. Who somehow managed to make the finance transaction enjoyable. I highly recommend this dealership to my friends and family. More

First time in several car purchases I’ve made where I actually never felt pressured, rushed, or doubting my decision. Matt (sales manager) and Metztli (salesperson) were great! Matt went above and beyond actually never felt pressured, rushed, or doubting my decision. Matt (sales manager) and Metztli (salesperson) were great! Matt went above and beyond for us and I truly appreciate it. Felt like family. More

Freddy fue muy amable con nosotros y nos explicó todo muy bien en ese dealer nos sentimos muy agusto . bien en ese dealer nos sentimos muy agusto . More

The experience was very pleasant. All my questions answered and very efficient process. Everyone we worked with was very helpful. Would recommend. All my questions answered and very efficient process. Everyone we worked with was very helpful. Would recommend. More

This was my second time buying a car from Buena Park Honda and I came back for a reason ! After totaling the first car I got here, I knew I could count on their amazing service again. Huge thanks to Osc Honda and I came back for a reason ! After totaling the first car I got here, I knew I could count on their amazing service again. Huge thanks to Oscar (sales manager) and James Monserrat for being so kind, professional, & helpful. James made sure I found the perfect replacement vehicle. They treated me and my grandma with real care and made the whole process smooth and stress free. Highly recommend this place More

I worked with Channy at Buena Park Honda and had an amazing experience. She was honest and informative as this was my first time leasing a car. I appreciated her guidance and I didn’t feel pressured at amazing experience. She was honest and informative as this was my first time leasing a car. I appreciated her guidance and I didn’t feel pressured at all to make any decisions. Michelle from financing was also super great. I felt so comfortable working with women during this leasing process and will recommend them to all my friends and family. More

I inquired about a lease on the 25 Honda Prolouge. I received a message from Leilani inviting me to come in. I informed her I lived in Nevada & I had already driven and decided on the Prolouge but th I received a message from Leilani inviting me to come in. I informed her I lived in Nevada & I had already driven and decided on the Prolouge but that the trim level and color I wanted wasn't available in my area and that I just wanted numbers for a 24 or 36 month lease. She responded that we needed to schedule an appointment to come in. I again explained I do not live in California and I again asked her to send over lease figures to which she replied we needed to set an appointment for me to come in to see "if" I could qualify. I informed her I had excellent credit, no other debt besides a small mortgage etc & I make high six figure income so I wasn't worried about qualifying for a 2-3 year lease. I also let her know that if the lease figures were acceptable I would be happy to send the money and complete all the paperwork asap before coming down to pick up the vehicle. Almost 24 hours later I am still waiting and am not getting any response. Obviously she isn't interested in making a sale. I have purchased and leased many cars over the years online and in other states and I've never had any issues. I have been in sales & management for over 25 years so I understand how perspective clients/buyers should be treated. I will be giving my business to a dealership/salesperson who knows how to treat their customer and who actuallywants the sale. More

Very helpful and honest people, especially Sebastian, Ziggy and Michelle.they help a lot, thank you guys. Ziggy and Michelle.they help a lot, thank you guys. More