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Buddy Chevrolet - Service Center

Decatur, GA

3.9
85 Reviews

85 Reviews of Buddy Chevrolet - Service Center

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May 11, 2025

The service was satisfactory with plenty of assistance from staff. I have very few complaints. More

by BGREENE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorell               Knight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zarlesia           Mcnary             
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience at Buddy Chevrolet was satisfactory and that our staff provided you with plenty of assistance. We appreciate your input and are always looking to improve. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again! Sincerely, the Team at Buddy Chevrolet

May 11, 2025

So far everything is fine. I have been going to Superior since I bought my Chevy, and I will continue to go to Buddy's for my service needs. More

by TQCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Souza
May 11, 2025 -

Buddy Chevrolet responded

Thank you for your review! We're glad to hear that everything has been fine with your service experience at Buddy Chevrolet. We appreciate your continued trust in us for your Chevy's needs, and we're here whenever you need assistance. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

May 11, 2025

I asked for the tail light on the driver side to be fixed and it wasn’t . More

by QCHANEYENTERPRISELLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. We understand your concern regarding the tail light on the driver side not being fixed at Buddy Chevrolet. Your satisfaction is important to us, and we encourage you to contact us directly so we can discuss this with you further. We appreciate your input and are here to assist you. Sincerely, the Team at Buddy Chevrolet

May 10, 2025

Appointment was at 9:15am was there waiting on my automobile til 1:30pm. I was only getting an oil change. More

by LAKISHAMOSLEY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction, and it’s concerning to hear that your recent visit for a routine oil change took longer than expected. Your experience will be reviewed by our team at Buddy Chevrolet, and we encourage you to contact us at your earliest convenience to discuss this in greater detail. We value your business and appreciate you bringing this to our attention. Sincerely, the Team at Buddy Chevrolet

May 07, 2025

I went in to have a headlight replaced and it took over an hour and half FOR a headlight and the prices astronomical. So I am not happy with Buddy Chevrolet. More

by DREDOGG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the time and cost associated with the headlight replacement. Your feedback is important to us, and we appreciate you bringing this to our attention. We strive to provide quality service at Buddy Chevrolet and would like to discuss your experience further, so please feel free to reach out to us directly. Sincerely, the Team at Buddy Chevrolet

May 07, 2025

I really Appreciate you all and I had a great and wonderful experience. Thanks alot!!! More

by kamakinazej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Handley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Philip Gaines and Mr. Jerry
May 07, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Buddy Chevrolet. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Buddy Chevrolet

May 07, 2025

I went in for an oil change and tire rotation. I was able to drop my vehicle off and pick it up after they finished... More pricier than Superior Chevrolet, however the results were good. More

by BroadzWay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Davidson
May 08, 2025 -

Buddy Chevrolet responded

Thank you for your review! We appreciate your feedback and are glad to hear that you were satisfied with the results of your oil change and tire rotation at Buddy Chevrolet. While we strive to provide exceptional service, we understand that pricing can vary. We hope to serve you again in the future for all your vehicle needs! Sincerely, the Team at Buddy Chevrolet

May 04, 2025

I purchased my car here and have always received excellent supportive services. My go-to service center! More

by WSL1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had excellent experiences at Buddy Chevrolet and that we are your go-to service center. Your satisfaction is our priority, and we look forward to continuing to provide you with great service. Please visit us again soon! Sincerely, the Team at Buddy Chevrolet

May 03, 2025

Great customer service. Was kept advised on what vehicle needed. Thank you to everyone. Thank you More

by SONIAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Sonia! We're thrilled to hear that you experienced great customer service and stayed informed about what your vehicle needed. We appreciate your kind words and hope to see you again at Buddy Chevrolet! Sincerely, the Team at Buddy Chevrolet

May 01, 2025

The service at Buddy Chevrolet was so tremendously poor that I had to contact the general manager to check on my car. After several days of having my car at the dealership it was not assessed by any of the More

by RAYMOND861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian?
May 01, 2025 -

Buddy Chevrolet responded

Thank you for your feedback, Raymond. We understand that your experience at Buddy Chevrolet did not meet your expectations, and we appreciate you taking the time to share your concerns. It is important to us that our customers feel valued and receive timely service. If you would like to discuss this matter further, I encourage you to reach out to us directly so we can discuss your concerns. We strive to maintain high standards and hope to have the opportunity to regain your trust in the future. Thank you again for your insights. Sincerely, the Team at Buddy Chevrolet

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