Budd Baer Subaru - Service Center

promises kept They are very accommodating to schedule needs and they do what they say they will do when they say they will do it. No surprises. They consisten They are very accommodating to schedule needs and they do what they say they will do when they say they will do it. No surprises. They consistently deliver quality service. More

Great Service The service was quick and the employees were great! Couldn't ask for a better experience. Looking forward to purchasing another new Buick from Budd Ba The service was quick and the employees were great! Couldn't ask for a better experience. Looking forward to purchasing another new Buick from Budd Baer. More

Buy elsewhere, dishonest business practices Was initially happy with a Subaru Legacy that my wife purchased, but have had nothing but bad luck with this dealership and the car since then. At two Was initially happy with a Subaru Legacy that my wife purchased, but have had nothing but bad luck with this dealership and the car since then. At two years old, the battery has failed, the electrical system needs repaired/possibly replaced (i.e., some switches have lost functionality), and the factory installed metal tire valve stem caps corroded to the tire. That last issue (we were told by the mechanics on the phone) happens pretty often, and they get a good bit of service work for their garage because of it. Despite knowing that people will have issues from it, they continue to sell cars with this 'feature'. We have since moved from the area and so were unable to take it to their garage. I called to let them know, and the dealer said (loudly in front of some other customers that he was 'assisting') that he would gladly reimburse us. Later, the craven sent us an email letting us know that he would not be able to, since "it happens pretty frequently." If anything, that should be reason TO reimburse us, and to NOT install them in the first place. We no longer live in the area, but we will be letting our friends and family know not to buy from this person. You can buy a Subaru anywhere, get one somewhere else - where the owner will back up their product. More

It was fast service. I had a oil change. Everything was great. Fast service and no appointment needed.I arrived at 1:45 Pm and was out by 2:30pM. I was very satisfied with the service. Everything was great. Fast service and no appointment needed.I arrived at 1:45 Pm and was out by 2:30pM. I was very satisfied with the service. More

Great Staff Everyone was very nice.Can't remember but think it was Rick who helped us. He explained to us what was wrong with our engine light. Would recommend t Everyone was very nice.Can't remember but think it was Rick who helped us. He explained to us what was wrong with our engine light. Would recommend this business to friends. More

Happy My tire needed air....the metal green caps on them had fused...I called and Cassandra was AMAZINGLY helpful! Said it wasn't a problem to come in for My tire needed air....the metal green caps on them had fused...I called and Cassandra was AMAZINGLY helpful! Said it wasn't a problem to come in for express service and they would take care of it! They did entire visit was only 50 minutes including them washing my car! My only complaint is....apparently it's a common repair..why don't you just replace the metal caps with plastic ones when the car is delivered to you from factory?? Would save customer aggregation & you labor dollars for a stupid repair. More

Oil change The technician was very prompt and I liked that my car was washed. While I was there I looked at a CX5. I am very interested in leasing or buying that The technician was very prompt and I liked that my car was washed. While I was there I looked at a CX5. I am very interested in leasing or buying that vehicle. More

Attention to detail! Every little sound I mimicked he correctly identified, then provided a detailed explanation of the part or the calibrations, how each functions, and a Every little sound I mimicked he correctly identified, then provided a detailed explanation of the part or the calibrations, how each functions, and approximate time to repair. More

Good Service. Kind and Helpful Employees. I overlooked the expiration date for my vehicle inspection. Rick, in Chev Service, worked me in the next morning. I appreciate the ride home, and pi I overlooked the expiration date for my vehicle inspection. Rick, in Chev Service, worked me in the next morning. I appreciate the ride home, and pickup, so that I didn't have to wait there. Your people are always kind and helpful. Thank You, Darla Doak More

A1 dealership The proof in how good a dealership is is longevity in a customer staying with them. I moved to the Pittsburgh area nearly 30 years ago and this has be The proof in how good a dealership is is longevity in a customer staying with them. I moved to the Pittsburgh area nearly 30 years ago and this has been my, and my families, go to dealership all that time. Exceptional!!!! More