Budd Baer Subaru - Service Center

Could not calibrate tire sensor after two attempts. After the second attempt the technician stated that there was another sensor issue. Took the car to my mechanic who was able to calibrate the sensors After the second attempt the technician stated that there was another sensor issue. Took the car to my mechanic who was able to calibrate the sensors and could find no other problem. More

I arrived on time and was promptly greeted, my service work was reviewed with me prior to and upon completion. Seamless process. work was reviewed with me prior to and upon completion. Seamless process. More

Stacy is great! will work with her again.great service and nice place to wait around in. will work with her again.great service and nice place to wait around in. More

Continued communication befor and after the service. Was able to complete the service within an hour. Was able to complete the service within an hour. More

The service people are very helpful and friendly. I would recommend the service department for great service. I would recommend the service department for great service. More

Fast and efficient service and friendly personnel. The service department was very clean and organized. The service department was very clean and organized. More

Used car purchase. Within one month exhaust(mid pipe broke at the muffler connection)and a/c failed, wiper blades(all three) were bad, and the catalytic converter cover Within one month exhaust(mid pipe broke at the muffler connection)and a/c failed, wiper blades(all three) were bad, and the catalytic converter cover flew off and the car behind me ran it over. On the light side, the speakers are blown. More

My car was fixed in a timely manner. Ryan is a wonderful tech!! I have him work on my 2014 Subaru Forester anytime it needs work done!! (241,000 miles) !!! Ryan is a wonderful tech!! I have him work on my 2014 Subaru Forester anytime it needs work done!! (241,000 miles) !!! More

We have always been treated well at Budd Baer but this past Saturday I called to see if they could fit me in last minute because I was hearing a noise and we were going on a trip the following day. They past Saturday I called to see if they could fit me in last minute because I was hearing a noise and we were going on a trip the following day. They fit me in and the foreman, Mike MIller, went on a ride with me. Of course there was no noise then but he had an idea of what to check and put it up on the rack and found the problem and easily fixed it. He could not have been nicer or more professional. He fit me in during his lunch hour and seemed intent on figuring out the noise problem before my trip so I wouldn't have to worry. Bud Baer is lucky to have such an outstanding employee! More

Terrible Service and follow-up in Sept 2019 Left car for recall. It came back with other electronic not working. They called during first service because they left someone else’s keys in the c Left car for recall. It came back with other electronic not working. They called during first service because they left someone else’s keys in the car. Took it back to fix electronic that broke during recall fix and they didn’t get it fixed. Dropped off night before for Friday service and they didn’t call us, we had to call at days end to get update. We heard it was not fixed and we would get a call the next day. We did t get the call they said would happen by 9am. We called at 12 and they were closing for the rest of the weekend. They didn’t leave keys in car as directed and we had to go back and wait for the sales team to track down the service manager. Overall terrible experience, extremely poor service reaching out to communicate updates and the car is still not fixed. More