Budd Baer Buick GMC

Things keep improving here. From the design of the fast service area to the efficiency of the staff, it is an inspiration to see new and improved. All is in order. The expansi From the design of the fast service area to the efficiency of the staff, it is an inspiration to see new and improved. All is in order. The expansion of this facility is exciting to see. Hope that longevity is the name of the game. More

Service suggestion I did not bring in the car for this most recent visit but my only frustration, which I included in the GMC survey, was that I never know when I get a I did not bring in the car for this most recent visit but my only frustration, which I included in the GMC survey, was that I never know when I get a free oil change and tire rotation and when I have to pay for it so I keep a couple of copies of the various service mailers or coupons in the car and either don't have to use when no charge or don't have with me when we are charged. Would like to suggest that instead of mailing all the different coupons that maybe you could store in customer's file so that it could be used when needed. It might save on mailing costs as well but understand that by mailing you also help to remind the customer that service need is close or for advertising. Every $10-15 helps so would like to pay the lower amount if being charged for service. Just a suggestion on how to improve the process. More

Awesome Everything was wonderful except the price of an oil change, and plus I have synthetic oil and its good for 5000 miles..... and they put a sticker on Everything was wonderful except the price of an oil change, and plus I have synthetic oil and its good for 5000 miles..... and they put a sticker on my window saying in 3000 miles I am due , don't think so More

Great Service This is my first trip in for service. I needed some recall work done. They were extremely friendly and courteous, and the shuttle took us promptly to This is my first trip in for service. I needed some recall work done. They were extremely friendly and courteous, and the shuttle took us promptly to and from the dealership. It was a great experience. More

good sales experience Very relax sales experience Steve was very thoughtful no pressure to buy explained everything and took his time in doing so would recommend to friend Very relax sales experience Steve was very thoughtful no pressure to buy explained everything and took his time in doing so would recommend to friends and family More

The place to go for cars. Having given all my information to TJ, he found exactly what I wanted and quickly got me behind the wheel again. I had been without a car for over a Having given all my information to TJ, he found exactly what I wanted and quickly got me behind the wheel again. I had been without a car for over a year and I really appreciate what I have from Budd Baer. I will recommend this dealer to everyone. More

Great Service I have taken my Subaru to the service department several times; each time the service has been prompt, courteous and professional. They make prompt n I have taken my Subaru to the service department several times; each time the service has been prompt, courteous and professional. They make prompt notification when the vehicle service was done and had the car ready when I arrived to pick it up. Staff is friendly and their complimentary shuttle service makes the experience even better. More

THEY DO GOOD WORK! ALWAYS FRIENDLY, ALWAYS HELPFUL AND ALWAYS GOOD WORK! THIS SERVICE TEAM HAS BEEN TRUSTWORTHY AND EFFICIENT SO WE APPRICIATE THEIR WORK AND THEIR ACC ALWAYS FRIENDLY, ALWAYS HELPFUL AND ALWAYS GOOD WORK! THIS SERVICE TEAM HAS BEEN TRUSTWORTHY AND EFFICIENT SO WE APPRICIATE THEIR WORK AND THEIR ACCURACCY IN GETTING THINGS RIGHT! More

EXCELLENT Experience was very easy - very efficient - made appt online - drove right up - walked right in - work done quickly - work done correctly and was on m Experience was very easy - very efficient - made appt online - drove right up - walked right in - work done quickly - work done correctly and was on my way - More

Recall and inspection Although it was an airbag recall that needed to be addressed...my Subaru Outback was also inspected. They put on new back brakes and did so efficient Although it was an airbag recall that needed to be addressed...my Subaru Outback was also inspected. They put on new back brakes and did so efficiently. Very good customer service experience. More