Bud Smail Motor Cars, LTD.

I have never experienced the personalization given to me I have never experienced the personalization given to me by Sean Buchanan. His attention to detail from the pricing (which my husband was concerne I have never experienced the personalization given to me by Sean Buchanan. His attention to detail from the pricing (which my husband was concerned about) to the paperwork needed to complete the transaction was done with extreme care and a big smile. Sean's personality speaks for itself. His confidence and honesty come across in a strong fashion. I have never had a salesperson give me their cell phone for faster contact regarding questions he knew would be forthcoming. I just picked up my car on February 28th......he knew we were in a hurry and offered to take more time with us later at our convenience. If fact, he recommended we come back for another demonstration of the operation of our vehicle. Being Cadillac buyers for over 30 years, I can honestly tell you we NEVER received treatment like this. My husband and I both tip our hats to Sean and can only see him running his own show years down the road. Good Luck, Sean you will always have us for customers. You deserve a raise and an EXTRA EFFORT AWARD!!! THE BOSINS - ADELINE AND PETE More

Sean more than exceeded my expectations. I felt he was genuine and made every effort to make sure my experience was pleasurable. The closer made sure I understood every detail of the paperwork and the ser genuine and made every effort to make sure my experience was pleasurable. The closer made sure I understood every detail of the paperwork and the service personal were efficient and polite. So far I am pleased with the car and have already recommended your dealship to my friends. More

Very pleasant and positive purchasing experience. Sean was very knowledgeable about the car and all its features. Everyone was friendly and professional. Brian is quick and efficient in processing the fin was very knowledgeable about the car and all its features. Everyone was friendly and professional. Brian is quick and efficient in processing the financing. Would recommend this dealership to others. Excellent customer service! More

My experience at this dealership was excellent. Sean did a great job in explaining to me the differences in the Benz models in a way I could understand. There was never any pressure in the dealings and he a great job in explaining to me the differences in the Benz models in a way I could understand. There was never any pressure in the dealings and he was very knowledgable on all aspects of the different models of Mercedes. He did a thorough job in explaining all the features of the car I purchased. I would have shopped around for different makes of cars if I didnt feel so comfortable that I was getting the car I wanted. More

I work for Arbonne International and when I promoted to Regional Vice President in the company, I got to pick out my very own company car - which happens to be a White Mercedes Benz! I was searching for a Regional Vice President in the company, I got to pick out my very own company car - which happens to be a White Mercedes Benz! I was searching for a very specific car for MONTHS! When I went to Bud Smail, Craig was the BEST sales man I have ever worked with. He gave me plenty of time to make my decision and did not pressure me once. He also really worked his hardest to get me the best deal on the EXACT car I was looking for. Everyone there was so friendly and extremely helpful. I will not only continue to get my car serviced there, but will purchase future vehicles from them, as well as send my team of Regional Vice Presidents there to work with Craig! More

Recently, I leased a C 300 2011 Sport 4 matic sedan at Recently, I leased a C 300 2011 Sport 4 matic sedan at Bud Smail Motor Cars--Mercedes Benz. It was a pleasure dealing with one of the sales Recently, I leased a C 300 2011 Sport 4 matic sedan at Bud Smail Motor Cars--Mercedes Benz. It was a pleasure dealing with one of the sales associates, Sean Buchannan. I would like to express my gratitude to him and highly recommend him to any future Mercedes customers. When I first spoke to Sean, a few months ago I was impressed by his ability to set the proper tone with me. His calm demeanor and expertise helped me during the sometimes tedious process of purchasing a car. He kept in contact with me and answered all of my questions precisely and with confidence. Finally, when the vehicle arrived, Sean again took a substantial amount of time to familiarize me with all of the nuances associated with the C 300. He again made me feel comfortable that I had made the right choice in choosing a Mercedes. Clearly you should be proud to have him as a colleague and conscientious employee. Sincerely. Jerome A. Gisane More

I recently lease a Mercedes Benz E550 4matic, 2011 from Bud Smail in Greensburg, PA. My contact sales person was Brian Witt. He not only represented the dealership but was also a great consumer advocate. U Bud Smail in Greensburg, PA. My contact sales person was Brian Witt. He not only represented the dealership but was also a great consumer advocate. Using his knowledge of the indicate perimeters of the lease agreement, he was able to give me an outstanding offer. The lease price was very competitive for the surrounding region. He was sincerely concerned that I receive the best possible price that could be available to me. He was also very helpful in explaining the various financial alternatives from which I could choose. He was very patient in explaining the complex operation of the car's computerized command system, which also required additional reading in the car's manual in order to grasp this new technology. He was very helpful in programming my new blackberry cell phone to provide a Bluetooth connection with the car. he also was very helpful in programming the connection of the car's garage door opener to our home garage. He was helpful in explaining how all the embedded technology in the car's computerized system worked. His friendly and sincere demeanor made the whole experience of leasing a new car very comfortable. He sincerely appeared to be looking out for my best interest in negotiating the lease. I highly recommend Brian Will and Bud Smail to anyone interested in a Mercedes Benz. More

Bud Smail Mercedes Benz team is by far the most professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, esp professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, especially Brian Witt, who goes out of the way to ensure a favorable purchase, follow-ups/satisfaction all supported by the best Service team an owner can hope for. I highly recommend Bud Smail Mercedes Benz and especially Brian Witt. Frank P Simpkins More

We purchased a new C300 from Karl Schneider at Bud Smail Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if we made a new friend because of the care given to us. When reviewing the new features on the car with us, Karl spied a small spot on the back seat that didn't bother us but he found unacceptable. He got some solvent and cleaned it himself. We appreciate all his efforts throughout our transaction and commend him on his Southern gentlemanly manners. More

My sales consultant Brian Witt is very forthright in his dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available feat dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available features in all respects, financing alternatives and current incentive programs. The closing was quickly, efficiently and timely performed. I am a repeat Mercedes customer and find that all folks who I come in contact with (including but not limited to service and parts dept associates, service techs, and lot attendants) at Bud Smail MB are courteous, friendly, helpful and knowledgeable. I will be taking delivery of another new Mercedes vehicle (M Class) from Bud Smail MB in December. I also appreciate the Saturday service hours as well. More