Bud Smail Motor Cars, LTD.

My customer experience was very good, Robyn Anderson was friendly, knowledgable and was helpful in acquiring a new Mercedes. Yhe dealership was prompt with the paperwork involved. friendly, knowledgable and was helpful in acquiring a new Mercedes. Yhe dealership was prompt with the paperwork involved. More

It’s never easy when any relationship ends. I had assumed that mine with my previous dealer would continue. I was wrong; they seemed disinterested in helping me get a new car. I was looking at websites and that mine with my previous dealer would continue. I was wrong; they seemed disinterested in helping me get a new car. I was looking at websites and discovered that a Mercedes Benz was not as out of reach as I had originally thought. We happened to stop by to see what the cars looked like. We met Scott Powell not long after looking around. He was very approachable and not coercive. He asked me a few questions about my situation and what I was looking for. He showed me a very nice car. We agreed to meet the next day to talk and to allow them to review my other car. As it turns out I was able to get a new Mercedes with very little hassle and not as much time as I’d spent at other dealers. Scott and his colleague Vicki were very welcoming and professional. They offered us coffee and refreshments while waiting for my old car to be checked or paperwork to be faxed. They explained the process thoroughly and were able to give me everything that I asked for in the car with an additional amount for the trade in. The payment for this car was only slightly more than my other car so over all I couldn’t have been happier. Normally the paperwork process is the most laborious aspect of buying a new car, but Brian Witt made the process very relaxed and swift. He explained the items and steps very well but not in an insincere way. He was very proficient as well. After the deal was finished Scott took extra time to explain the features of the car and to answer any additional questions that I had. I would recommend Scott and Vicki to anyone looking for a car. The lack of stress and anxiety was significant for me. Their efficiency and ability to make one feel relaxed really made for a pleasant car buying experience. More

Vicki was absolutely WONDERFUL to deal with!! We first looked at the Mars Red GLK350, but came home with a 2014 C-Class Sport Sedan in White that I am absolutely in love with! It was a tremendous deal an looked at the Mars Red GLK350, but came home with a 2014 C-Class Sport Sedan in White that I am absolutely in love with! It was a tremendous deal and a heck of a trade in value that I can't say thank you enough for. Stan was also amazing! I will definitely be recommending Smail to all my friends and family! Can I also just add how patient Vicki was with us. We looked at several cars and had lots of questions. She didn't hesitate and was so knowledgeable! And the test drive was so awesome! Never had a salesperson show just what the car can do. Brake Test was incredible! Thank you Vicki and Stan!! :) More

What a great experience this was for me Scott Powell is an honest man with a dedication to his customer I need more than 25 words to express my satisfaction.first of all i live in Michigan I found this car an honest man with a dedication to his customer I need more than 25 words to express my satisfaction.first of all i live in Michigan I found this car on line and contacted the dealership I was connected to Mr.Scott Powell I told him that the car seemed to be exactly what i was looking for,Mr Powell then proceeded to e-mail a complete packet of not only the carfax but all service that was done on the car after reading the info in the packet I called Scott back and said i would fly out in the morning and look at the car if i liked it i would buy it and drive it back to Michigan well Scott had a driver from the dealership pick me up at the Pittsburgh airport and drive me to the dealership. well he was exactly as I expected professional pleasant and through the car was excellent to the finest detail I wrote a check and drove the car back home to Michigan that night the dealership is 1st. class clean, the employees pleasant to deal with that is why they will have my business and Scott will be my personal contact.In closing You find courtesy and service like this rarely these days Scott and his associates are the reason that this dealership will keep my business. Thank You for this opportunity to thank Scott and all at Smail Mercedes Benz dealership More

We had been looking for a glk350 pre owned for months. We visited the dealerships in our area and were treated like we were a bother. We were on property for 15 minutes and then walked to the door and to We visited the dealerships in our area and were treated like we were a bother. We were on property for 15 minutes and then walked to the door and told there was nothing for us . We had to continue to call them to even have communication. From the minute we called bud smail, we were treated with respect. A car that we were interested in was ready for us to test drive when we arrived several hours later. Vicki, Scott and Brian were attentive and worked hard to ensure our satisfaction. The car was beautiful, the price was very fair and most importantly, the way we were treated was amazing. I have told everyone about this dealership and are already referring others and will continue to do so. These people have figured out the recipe for success. I love my car. More

I had a great experience at Bud Smail Mercedes-Benz. Staff was very knowledgeable, friendly, and professional. My sales consultant, Scott Powell, was great to work with and was able to answer my questio Staff was very knowledgeable, friendly, and professional. My sales consultant, Scott Powell, was great to work with and was able to answer my questions about the vehicle, financing options, etc. They were able to work with me to secure a lease on a new 2014 C300 within my budget. I was also trading-in my old vehicle, and they were able to provide a very competitive trade-in value. Being an out-of-state customer, I was particularly impressed with their ability to coordinate the sales and vehicle registration for a different state, which made the whole process seamless and easier than I expected. Overall, I had a terrific experience and would return without hesitation. More

It was a pleasure buying our new car from Smail. Particularly, Scott Powell gave us his best price from the start, was straight forward and delivered everything that he promised. He went out of his Particularly, Scott Powell gave us his best price from the start, was straight forward and delivered everything that he promised. He went out of his way to locate the car of our exact specifications. We were very impressed with the whole process. In fact, we have a Mercedes dealership in our own backyard, but chose to travel from Wexford, PA to Greensburg, PA merely because Smail was straight forward with us from day one and quoted a better price without knowing the quote of the other dealership. It was a great experience. I would buy another car from them. More

Great service. really took care of me. Will go to my salesmen again. He was very good St answering any questions we had about the car salesmen again. He was very good St answering any questions we had about the car More

my experience at Bud Smail (Mercedes Benz) was excellent, everyone was very nice and the car I purchased is great. I got a great vehicle at a great price. I will definitely be returning to the Bud Smail (Mer everyone was very nice and the car I purchased is great. I got a great vehicle at a great price. I will definitely be returning to the Bud Smail (Mercedes) dealership for my next car. More

The reason we gave our rating is that we had an overall great experience at the Bud Smail Mercedes-Benz dealership. Scott was very knowledgeable with several of the cars that we test drove. He asked abou great experience at the Bud Smail Mercedes-Benz dealership. Scott was very knowledgeable with several of the cars that we test drove. He asked about our needs and what we were looking for in a new vehicle and helped us find a perfect match for our family. He was polite and professional and genuinely seemed to love his job. We will be sure to call on him for our future car purchases. More