Bud Smail Motor Cars, LTD.

Great service. really took care of me. Will go to my salesmen again. He was very good St answering any questions we had about the car salesmen again. He was very good St answering any questions we had about the car More

my experience at Bud Smail (Mercedes Benz) was excellent, everyone was very nice and the car I purchased is great. I got a great vehicle at a great price. I will definitely be returning to the Bud Smail (Mer everyone was very nice and the car I purchased is great. I got a great vehicle at a great price. I will definitely be returning to the Bud Smail (Mercedes) dealership for my next car. More

The reason we gave our rating is that we had an overall great experience at the Bud Smail Mercedes-Benz dealership. Scott was very knowledgeable with several of the cars that we test drove. He asked abou great experience at the Bud Smail Mercedes-Benz dealership. Scott was very knowledgeable with several of the cars that we test drove. He asked about our needs and what we were looking for in a new vehicle and helped us find a perfect match for our family. He was polite and professional and genuinely seemed to love his job. We will be sure to call on him for our future car purchases. More

...being a naturally "tough" customer to deal with combined with having absolutely no patience for the car buying process, Vicki was wonderful in acquiescing to my needs to make the deal, quickly with combined with having absolutely no patience for the car buying process, Vicki was wonderful in acquiescing to my needs to make the deal, quickly, with no baloney. She made it happen without a hitch, and that resulted in myself being a very satisfied car buyer. More

Wow! What a completely refreshing car-buying experience! I will send EVERY person I know to Vicki. She is the first car salesperson I've EVER come across who TRULY cares if her customers are happy AFTER the I will send EVERY person I know to Vicki. She is the first car salesperson I've EVER come across who TRULY cares if her customers are happy AFTER the sale. She was patient, well-informed, knowledgable, and wanted us to feel like WE made the decision rather than making us feel pushed in to it. If the Smail Organization doesn't realize the true asset they have in her then they are crazy. She is a diamond among lumps of coal in the auto sales business (at least from our past experiences.) Thank you Vicki for exemplary service! More

Vickie was the reason for my purchase. Her friendly patience and ability to walk me through all of my options before my purchase gave me the confidence that I had made an educated and great decision. patience and ability to walk me through all of my options before my purchase gave me the confidence that I had made an educated and great decision. Vickie is more than the lady who sells you a vehicle, she is your friend. The last thing she said to me before I drove off was "Welcome to the Family!" Thanks, Vickie! Go see Vickie for your next vehicle purchase. More

So, have you ever called a dealership about a car on the lot you just had to check out? Have you ever called a Mercedes dealership? Uughhh! It’s not what any of us really like doing, but sometimes you ju lot you just had to check out? Have you ever called a Mercedes dealership? Uughhh! It’s not what any of us really like doing, but sometimes you just have to bite the bullet. Well, I took the plunge and made the call to Smail Mercedes and was lucky enough to get Kari Glidewell on the phone. WOW! Kari is polite, patient and just down right nice – what an unlikely combination to find on the other end of the phone! If Kari did not have an answer for me she told me so, but was quick to find the answer – not make one up just to get me in to test drive. I had Kerri e-mailing me all the time, looking up colors, measuring backseats and helping build vehicles on-line over and over and over again. Kari was always polite, patient and nice. What I like most about Kari is she never once pressured me into making a decision. Never pinned one vehicle against the other. Never talked down another vehicle brand. And though I ultimately went with another Smail vehicle, I would certainly recommend Kari to anyone who is looking for polite, patient and oh sooo nice to work with - hard to find today! Julie Bethel Park, PA More

Martin helped me not only during business hours but before and after business hours!!. As I work off schedules...he took his own time when he didnt have too. Thank you and Jim very much!!!!! Allen L before and after business hours!!. As I work off schedules...he took his own time when he didnt have too. Thank you and Jim very much!!!!! Allen Latherow More

Martin was OVER THE TOP GREAT!!!!!!! THE DEALERSHIP WAS WONDERFUL!!!! THE SERVICE WAS GREAT ALSO!!! There are NO BAD WORDS for this dealership!!! I will be telling people about this place. WONDERFUL!!!! THE SERVICE WAS GREAT ALSO!!! There are NO BAD WORDS for this dealership!!! I will be telling people about this place. More

Scott was excellent. He knew the car very well, explained every detail of the trade and purchase. Followed up with phone call to make sure we made it home safely. He went above and beyond to make explained every detail of the trade and purchase. Followed up with phone call to make sure we made it home safely. He went above and beyond to make sure our new car purchase went very well and was beyond our expectations. More