
Bud Smail Motor Cars, LTD.
Greensburg, PA
Filter Reviews by Keyword
By Type
Showing 408 reviews
GL450 I recently purchased my first Mercedes, a GL450, from Smail Mercedes. Previous purchases have included several Lexus and Toyota models. Vicki Lich I recently purchased my first Mercedes, a GL450, from Smail Mercedes. Previous purchases have included several Lexus and Toyota models. Vicki Lichtenfels was our sales professional. Vicki was extremely accommodating of our requests for test drive times and was knowledgeable of the amenities and technology the Mercedes has to offer. Stan Petrigac, the General Sales Manager, was an utmost professional as well. Both Stan and Vicki were interested in our overall satisfaction and added a personal touch to our process. I would highly recommend this sales team for purchases. More
Pleasant Buying Experience I've bought many cars the last 20 years and never had such a pleasant experience than with Scott Powell at Smail. The effort by Scott and the rest of I've bought many cars the last 20 years and never had such a pleasant experience than with Scott Powell at Smail. The effort by Scott and the rest of the staff to get me a great deal on my purchase was amazing. I was offered many extras that other dealerships wouldn't even consider offering on their own. I didn't have to ask for anything. They went above and beyond what I expect from a dealership. I will likely buy again in the future from them. I will also go out of my area to have my car serviced with Smail. More
Good Experience It was my pleasure to deal with Smail M-B this past week. I was given an informative test drive by Scott. Subsequent negoiations brought us to a de It was my pleasure to deal with Smail M-B this past week. I was given an informative test drive by Scott. Subsequent negoiations brought us to a deal. Vicki was pleasant to work with when Scott was briefly called elsewhere. All in all, a pleasant auto buying experience. More
Excellent salesman/manager! Stan is extremely knowledgeable of Mercedes vehicles. He is honest, polite and pleasant. He answered any question I asked immediately. Stan seems t Stan is extremely knowledgeable of Mercedes vehicles. He is honest, polite and pleasant. He answered any question I asked immediately. Stan seems to know what you are looking for in a vehicle and provides many different options. Even when I wanted a certain color, he assured me that he will find that for me. Explains everything and offers to answer questions later by giving contact information. He always returns my calls in a timely manner. His interactions with customers and other employees is always respectful. He leads by example and finds time to solve problems in a caring manner. He is truly an asset to the Bud Smail Mercedes dealership. More
Exceptional Service Department Our Mercedes broke down on the Parkway East and we had it towed to Smail Mercedes in Greensburg. Mike Griffith could not have been more accommodating Our Mercedes broke down on the Parkway East and we had it towed to Smail Mercedes in Greensburg. Mike Griffith could not have been more accommodating - fitting us in, repairing the car and offering a loaner so as not to lose work days. I would highly recommend this service department. By the way, this is our beloved Mercedes with 413,000 miles. She is back on the road and better than ever. I will let Mike know when we hit 500,000! This level of care is hard to find these days. More
My First Mercedes Vicki Lichtenfels was my sales associate. She was friendly, knowledgeable, and considerate. She made my experience of purchasing my first Mercedes a Vicki Lichtenfels was my sales associate. She was friendly, knowledgeable, and considerate. She made my experience of purchasing my first Mercedes a pleasant one!! Thanks! More
buyer Great customer service. If you're looking for Mercedes Benz I highly recommend sales rep Scott Powell.A great atmosphere and will find you the right c Great customer service. If you're looking for Mercedes Benz I highly recommend sales rep Scott Powell.A great atmosphere and will find you the right car that you want if they don't have it in stock. More
I really appreciated my experience at Bud Smail I really appreciated my experience at Bud Smail Mercedes-Benz and in particular the time and understanding Scott Powell gave to my new car decision! I really appreciated my experience at Bud Smail Mercedes-Benz and in particular the time and understanding Scott Powell gave to my new car decision! Scott really made the process easy and took away all the anxieties I had. He made purchasing a car a totally positive experience! More
Smail Mercedes Vicki was amazing! Took the time to continually search for something that met our needs. We were pretty particular due to some special needs and sh Vicki was amazing! Took the time to continually search for something that met our needs. We were pretty particular due to some special needs and she accommodated all. More
2011 Merces E350 Scott Powell is an excellent salesman. He treated us very professional and was courteous and patient with our questions and finding the perfect car f Scott Powell is an excellent salesman. He treated us very professional and was courteous and patient with our questions and finding the perfect car for us More